Learning Needs Assessment Survey 2020

How Are We Doing?

We are committed to providing WCHCS with the best Workforce Education experience possible. Your Feedback will direct us in providing programs and information to assist you with your professional growth, improve care for our Veterans and enhance customer service; We welcome your comments and concerns:

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* 1. Please rate your service’s access to appropriate and engaging Workforce Development opportunities.

Disappointing

Exceptional

Disappointing

Exceptional

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* 2. Would a facilitator led class to discuss different communication styles within your team be helpful to your service?

Not Helpful

Helpful

Not Helpful

Helpful

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* 3. Select any of these classes that you feel would be helpful for the growth of your team?

Crucial Conversations (Class on offering employee feedback)

Business/Email Writing

Public Speaking

Team Building (DiSC, Crew)

Microsoft (Excel, PPT, Publisher)

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* 4. Would a class on Customer Service/Telephone Skills be helpful to your department?

Not Helpful

Helpful

Not Helpful

Helpful

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* 5. How willing would you be to let your staff attend development classes during scheduled work hours?

Not Willing

Willing

Not Willing

Willing

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* 6. Would you allow your staff to be away from the service for an educational opportunity of these lengths? Select any that apply.

30 Minutes

1 Hour

2 Hours

All Day

All of The Above

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* 7. What are the best times to offer development opportunities / Guest Speakers? Select any that apply.

Early Morning

Mid-Morning

Lunch Time

Late Afternoon

Early Evening

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* 8. Would your staff find individual career path/education path counseling helpful in their personal and professional growth?

Not Helpful

Helpful

Not Helpful

Helpful

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* 9. How frequently would you like to see CE/Development Opportunities?

1-2 times per month

3-5 times per month

Once every 2 months

Other (please specify)

Learning Needs Assessment Survey 2020

How Are We Doing?

Question Title

* 1. Please rate your service’s access to appropriate and engaging Workforce Development opportunities.

Question Title

* 2. Would a facilitator led class to discuss different communication styles within your team be helpful to your service?

Question Title

* 3. Select any of these classes that you feel would be helpful for the growth of your team?

Question Title

* 4. Would a class on Customer Service/Telephone Skills be helpful to your department?

Question Title

* 5. How willing would you be to let your staff attend development classes during scheduled work hours?

Question Title

* 6. Would you allow your staff to be away from the service for an educational opportunity of these lengths? Select any that apply.

Question Title

* 7. What are the best times to offer development opportunities / Guest Speakers? Select any that apply.

Question Title

* 8. Would your staff find individual career path/education path counseling helpful in their personal and professional growth?

Question Title

* 9. How frequently would you like to see CE/Development Opportunities?

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* 10. What development opportunities/guest speakers do you think WCHCS would benefit from?

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* 11. What development opportunities/guest speakers would your team or service benefit from?

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* 12. Please add any additional comments or feedback?