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Test Your Knowledge of Smartphone Communications in Hospitals - Amcom Website
New technology allows hospitals to send critical messages (e.g., code alerts, consult requests) to the following devices:
iPhone
BlackBerry
Android
Windows Phone
All of the Above
None of the Above
With the right tools, hospital staff can now access the following alerts and information on their smartphones: (check all that apply)
Code Alerts
Patient Updates
Lab Results
Consult Requests
All of the Above
None of the Above
Smartphones cannot be enabled with two-way communication tools allowing users to respond to messages with a predefined set of answers or free-form text.
True
False
Many hospital administrators and legal teams now require a full audit trail of smartphone communications including date/time stamps for message delivery, receipt and response.
True
False
Standard SMS (text) includes built-in logic which allows messages to be escalated to the most appropriate person in the event the primary contact is unavailable
True
False
Ensuring messages are secure and HIPAA compliant using a smartphone requires:
A messaging application that encrypts the messages
Making changes to your cellular network
Nothing. All communication on a smartphone is inherently secure
Unlike a simple text message to a cell phone, critical messages to smartphones can be separated from less urgent communications.
True
False
Ensuring coverage and minimizing dead spots for smartphone communications can be achieved with: (check all that apply)
Cellular Service
Paging Network
Wi-Fi
Distributed Antennae Systems
All of the Above
None of the Above
Hospitals can only send encrypted messages to smartphones supplied by the hospital – not to staff’s personal smartphones.
True
False
Smartphones can be integrated into existing communications infrastructure including applications such as:
Operator Consoles
Mass Notification
On-Call Scheduling
Mobile Event Notification (e.g., for nurse call & patient monitoring system alerts)
All of the Above
None of the Above