2014 MetroPCS Phone Feedback Survey Question Title * 1. Which of the following best describes you? Interested in the latest/greatest technology Manages both their personal and/or professional lives Always aware of what is going on with friends and family Looking for a good deal, not concerned with all the bells and whistles Question Title * 2. What phone design do you currently own? Non Smartphone - Bar Non Smartphone - Flip Non Smartphone - Includes a physical QWERTY keyboard Smartphone - Touch screen Only Smartphone - Touch screen with a physical QWERTY keyboard Question Title * 3. What design would you prefer for your next phone? Non Smartphone - Bar Non Smartphone - Flip Non Smartphone - Includes a physical QWERTY keyboard Smartphone - Touch screen Only Smartphone - Touch screen with a physical QWERTY keyboard Question Title * 4. When comparing phones you are considering to buy, what are the three most important items you compare? (Select up to 3) Camera Megapixels Screen Size Phone Cost Phone Memory Battery Life Brand Processor Speed Phone Design OS (Android, iOS, Windows Phone, etc) Data Speeds (3G, 4G, 4G LTE) Other (please specify) Question Title * 5. How much do you plan to spend on your next phone? Up to $50 Up to $100 Up to $150 Up to $200 Up to $300 Up to $500 Above $500 Question Title * 6. What three features would you like to have on your next phone? (Select up to 3) Quad Core Processor 4G Capable Device 4G LTE Capable Device HD Video Capture Large Display (5.0" or greater) NFC GPS / Navigation Large Internal Memory (16GB or greater) Tethering/Mobile Hotspot Capability Durable (Waterproof, drop proof) Other (please specify) Question Title * 7. What is your preferred operating system for your next mobile phone? BlackBerry OS (RIM) Apple iPhone OS Windows Phone Android (Google) Not sure/No preference Other (please specify) Question Title * 8. What three camera features would you like to have on your next phone? (Select up to 3) Front-facing camera greater than 2MP Image stabilization to avoid blurry pictures Ability to capture pictures from video clips One press continuous shooting (i.e. burst shot) Include LED flash Rear facing camera greater than 8MP Enhance pictures with filters and effects Better sensitivity to improve low-light pictures Optical zoom Don't care about camera features Other (please specify) Question Title * 9. What three colors would you consider for your next phone? (Select up to 3) Silver/Gray Purple Red Orange Yellow White Pink Black Gold Navy Blue Green Other (please specify) Question Title * 10. What is your current mobile phone brand? Nokia Alcatel Motorola Huawei Samsung ZTE Blackberry/RIM HTC Sony LG Apple Kyocera Don’t Know Other (please specify) Question Title * 11. What brands will you consider for your next purchase? (Check all that apply) Blackberry/RIM HTC Motorola Nokia Kyocera Samsung Huawei Sony Alcatel ZTE Apple LG I don't know or care about phone brands Other (please specify) Question Title * 12. Which stores have you shopped for cell phones in the last 6 months? (Check all that apply) Wireless carrier retail store (Verizon, AT&T, T-Mobile, Sprint, MetroPCS, etc.) Wireless carrier website Phone manufacturer store or website (Apple, Samsung, Sony, etc.) Independent dealer store or website that sells phones from multiple carriers (Car Toys, Portables, etc.) Best Buy Walmart Target Another national retail chain (Radio Shack, Sears, etc.) Amazon or another online-only e-tailer Home shopping channel or website (QVC, HSN, ShopNBC, etc) eBay, Craigslist or another online marketplace where people sell their new or used phones Other (please specify) Question Title * 13. What accessories are you interested in purchasing with your next phone? (Check all that apply) Mono Bluetooth Headset Extra Battery Exercise/Health Monitors Additional Battery Covers Hard Case/Gel Case Stereo Bluetooth Headset Car Charger Memory Card Wearables (glasses, watches) Screen Protectors/Privacy Screen Pouch/Holster None Other (please specify) Question Title * 14. What are the top three category of applications you use or wish to use on your mobile phone? (Select up to 3) Music Videos Social Gaming (competing against others online) Navigation Finance (mobile banking, stocks, etc.) Productivity (email, work on documents, etc.) Sports News and Weather Social Networking Communications (Name ID, Visual Voicemail, etc) Shopping Health and Fitness Individual Gaming None of the above Other (please specify) Question Title * 15. If you own or plan to purchase a tablet (such as the Apple® iPad or Samsung Galaxy TabTM), how would you plan to use it the most? Productivity (email, work on documents, etc.) Browsing the web Entertainment (listen to music, play games, watch videos) Social Networking (updating status, viewing others status) Do not own, and no plans to purchase Question Title * 16. With which of the following providers do you currently have wireless service? MetroPCS Virgin Mobile Cricket Boost Do not currently have wireless service Sprint/Nextel Verizon T-Mobile AT&T Tracfone Other (please specify) Question Title * 17. Into which of the following age ranges do you fall? Under 18 18-24 25-34 35-44 45-54 55-64 65 or older Prefer not to answer Question Title * 18. What is your gender? Female Male Prefer not to answer Question Title * 19. Which of the following categories best describes your family’s ancestral background? African-American Asian-American Caucasian Hispanic/Latino Prefer not to answer Other (please specify) Question Title * 20. What is your household's total annual income before taxes? Under $25,000 $25,000 to $34,999 $35,000 to $44,999 $45,000 to $54,999 $55,000 to $74,999 $75,000 to $99,999 $100,000 or More Prefer not to answer Done