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* 1. Which area of advice do you feel clients value most?

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* 2. Is there an area of advice, with which you find it easiest to engage your younger clients?

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* 3. Thinking generally about your clients, is there a pattern they follow in terms of what they seek advice on and the order in which they do so (an ‘advice life cycle’)? If yes, please rank the options below in the order advice is sort (1 being first, 8 being last).

  1 - first 2 3 4 5 6 7 8 - last
Pensions
Mortgages
Investments / savings
Protection
General finance health check / review
Setting financial goals
IHT / tax planning
Long term care

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* 4. In your experience, which trigger points prompt people to seek advice? Please tick all that apply:

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* 5. In your opinion, at which life stage is professional advice most beneficial to consumers?

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