YMCA Member Satisfaction Question Title * 1. What is your contact information? Name: * Address: * City/Town: * State: * -- select state -- AL AlabamaAK AlaskaAS American SamoaAZ ArizonaAR ArkansasCA CaliforniaCO ColoradoCT ConnecticutDE DelawareDC District of ColumbiaFM Federated States of MicronesiaFL FloridaGA GeorgiaGU GuamHI HawaiiID IdahoIL IllinoisIN IndianaIA IowaKS KansasKY KentuckyLA LouisianaME MaineMH Marshall IslandsMD MarylandMA MassachusettsMI MichiganMN MinnesotaMS MississippiMO MissouriMT MontanaNE NebraskaNV NevadaNH New HampshireNJ New JerseyNM New MexicoNY New YorkNC North CarolinaND North DakotaMP Northern Mariana IslandsOH OhioOK OklahomaOR OregonPW PalauPA PennsylvaniaPR Puerto RicoRI Rhode IslandSC South CarolinaSD South DakotaTN TennesseeTX TexasUT UtahVT VermontVI Virgin IslandsVA VirginiaWA WashingtonWV West VirginiaWI WisconsinWY Wyoming ZIP: * Email Address: * Phone Number: Question Title * 2. Which branch do you use most frequently? Thomas E. Hannah Family YMCA Middle Tyger YMCA Please rate your level of satisfaction in the following areas: Question Title * 3. Building Cleanliness Excellent Good Fair Needs Improvement Poor N/A Question Title * 4. Quality of Equipment Excellent Good Fair Needs Improvement Poor N/A Question Title * 5. Quality of Group Fitness classes. Excellent Good Fair Needs Improvement Poor N/A Question Title * 6. Quality of youth and adult sports programs. Excellent Good Fair Needs Improvement Poor N/A Question Title * 7. Quality of Childcare programs. Excellent Good Fair Needs Improvement Poor N/A Question Title * 8. Quality of pool area. Excellent Good Fair Needs Improvement Poor N/A Question Title * 9. Staff friendliness and professionalism. Excellent Good Fair Needs Improvement Poor N/A Question Title * 10. How do you prefer to receive information about your membership and upcoming programs and events at the Y? Flyers and brochures at the facility. Announcements in Group Fitness classes. Email Post cards and letters through the mail. Other (please specify) The YMCA of Greater Spartanburg is a non-profit charitable organization that provides over $1 million annually in scholarships, free programs and subsidies to its members and the community. Question Title * 11. The Y provides many opportunities for volunteers to help their neighbors. In which of the following areas would you consider volunteering? (Please check all that apply). Reading with children or providing homework help. Coaching a youth sports team. Public relations: Telling others about the Y's charitable work. Helping with special events such as races and festivals. I am unable to volunteer at this time. Question Title * 12. On a scale of 1 - 10, with 10 being the highest, how likely are you to recommend the Y and its programs to a friend or colleague? 1 2 3 4 5 6 7 8 9 10 What is the reason for your score? Question Title * 13. Do you wish to be contacted? Yes No Thank you for helping us improve your YMCA experience! Done
