Horsezone Customer feedback July 2015 Question Title * 1. How long have you been using Horsezone for? Only the last 12 months Between 1 and 3 years Over 3 years Question Title * 2. How often do you visit Horsezone? Daily Weekly Monthly Only a few times per year Question Title * 3. How likely is it that you would recommend HORSEZONE to a friend or colleague? Not at all likely Extremely likely 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 Question Title * 4. What is your main purpose for using Horsezone? To Buy To Sell To Browse Question Title * 5. What is the main category of horse, product or service you are interested in either buying or selling? Performance Horse (Dressage, Jumping, Eventing) Pleasure Horse (Trail Riding, Adult Riding club, All rounder) A horse for a Child (Pony Club, Interchool's mount) Western disciplines (campdraft, cutting, reining, western pleasure) Saddlery Transport Other (please specify) Question Title * 6. Australian State Australian Capital Territory New South Wales Northern Territory Queensland South Australia Tasmania Victoria Western Australia Question Title * 7. How would you describe the location where you live or are based? Inner City Suburban City Regional Town Rural Property Question Title * 8. How many horses do you currently own? None 1 - 2 3 - 5 6 - 9 10 -12 12+ Question Title * 9. How many Horses have you sold in the past 12 months? None 1 - 2 3 - 5 6 - 9 10 - 12 12+ Question Title * 10. How frequently do you sell horses? Monthly Quarterly Half yearly yearly never Question Title * 11. How many horses have you bought in the past 12 months? None 1 - 2 3 - 5 6 - 9 10 - 12 12+ Question Title * 12. How often do you purchase horses? Monthly Quarterly Half yearly Yearly Never Question Title * 13. What is your PREFERRED method for selling? Paid Advertising (Horsezone, Horse Deals Etc) Via Social Media Privately or through word of mouth Other (please describe) Question Title * 14. What is your PREFERRED method for buying? Paid advertising (Horsezone, Horse Deals etc) Via social media Privately or word of mouth Other (please describe) Question Title * 15. What benefits (or potential benefits) of selling your equine item or horse online do you find most appealing? Question Title * 16. What issues (or potential issues) of selling your equine item or horse online do you find most worrying? Question Title * 17. What benefits (or potential benefits) of buying an equine item or horse online do you find most appealing? Question Title * 18. What issues (or potential issues) of buying an equine item or horse online do you find most worrying? Question Title * 19. Have you ever listed an item for sale on Horsezone? Yes No Question Title * 20. If YES how did you find the listing process Love it Like it Unsure Don’t like it Hate it Any other feedback Question Title * 21. What motivates you most to use Horsezone (to buy, browse or sell) over other online alternatives? Question Title * 22. What motivates you most to use an alternative online website (to buy, browse or sell) instead of Horsezone Question Title * 23. Advertising your equine item or horse on Horsezone offers: Great value Good value Unsure Not good value Terrible value Question Title * 24. If you could improve one thing on the Horsezone site, what would it be? Question Title * 25. Address Name Address City/Town State Postal Code Country Email Address Phone Number Done