2013 Client Satisfaction Survey 14% of survey complete. DUNBAR, COOK & SHEPARD (DCS) CLIENTS, PLEASE ANSWER QUESTIONS RELEVANT TO YOUR EXPERIENCE WITH DCS. Question Title * 1. How long have you been a client of VonLehman? Less than 2 years 2-4 years 4-8 years More than 8 years Question Title * 2. What type of work does VonLehman do for you? (Please check all that apply.) Financial Reporting & Business Taxes Business Advisory Services Business Taxes ONLY Healthcare Consulting Individual Tax Financial Reporting Only Other (please specify) Question Title * 3. Would you recommend VonLehman to a business associate? Very likely to Likely to Somewhat likely Not likely to Already have Question Title * 4. Over the past year, how often were you contacted personally by VonLehman about your business needs? 1-2 times 2-4 times 4+ times Question Title * 5. Over the past year, how often were you contacted by VonLehman via mail or email? 1-2 times 2-4 times 4+ times Question Title * 6. Do you feel that your VonLehman team cares about you and your business? Yes No Sometimes Next
