Exit this survey >>

1.

Please help us improve our library services by completing this survey about your experiences as a distance learner interacting with WCU Libraries. We will use your comments to help provide better service to you.

Question Title

1. Are you a distance learner student at WCU as characterized by the following: Every course in your degree track is either a hybrid course or 100% online?

Question Title

2. In terms of credit hours completed, are you more than halfway through your degree track?

Question Title

3. In which school are you enrolled?

Question Title

4. In terms of supporting your academic course work, how adequate are the electronic journals and databases made available to you through WCU Libraries?

Question Title

5. How user-friendly is the process of accessing and using the electronic journals and databases made available to you through WCU Libraries?

Question Title

6. Are you familiar with the off-campus reference and public service options made available by WCU Libraries such as E-mail (“Ask-A-Librarian” or “AskUs!”) and texting (“TextUs!”)?

Question Title

7. If you have utilized one or more of the off-campus communication mediums mentioned in question #6 (“Ask-A-Librarian”, “AskUs!”, or “TextUs!”), how adequate was the service you received?

Question Title

8. If you have attempted to borrow a book through WCU Libraries while enrolled as a distance learner, how would you rate the process of receiving and returning the book?

Question Title

9. Do you have any other comments about library services and resources from the perspective of a distance learner?

Thanks so much for taking the time to respond to this survey! We will use the results to help improve our services to you as a distance learner.

T