VCS Impact Research: Service Users Questionnaire

Questionnaire

Please take a moment to complete this brief questionnaire regarding support you may have received from Voluntary and Community Sector (VCS) based organisations.

VCS organisations also known as Third Sector organisations, focus focus on wider public benefit as opposed to statutory service delivery or profit. They include charitable organisations and community based groups.

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* 1. Age

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* 2. Gender:

Male

Female

Intersex

Prefer not to say

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* 3. Do you live in

Airedale

Bradford

Craven

Not sure (please specify post code)

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* 4. Are you currently receiving any support from any Voluntary Community Sector organisations?:

Yes

Not Sure

Prefer not to access VCS services

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* 5. If yes to question 4 is this support for

Yourself

Someone you care for

Other (please specify)

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* 6. How did you come to access Voluntary Community Sector support?:

Self Referral

GP / Health Professional Referral

Social Services

Recommendation

Other (please specify)

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* 7. What kind of support do you currently receive or have you previously received from Voluntary Community Sector organisations?:

Information and Advice

Long Term Health Condition Support

Carer Services

Befriending / Social Activities

Healthy Living (nutritional eating, lifestyle choices, exercise etc.)

Other (please specify)

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* 8. How frequently do you engage with or receive support from VCS organisations:

Weekly

Monthly

Annually

Never

Other (please specify)

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* 9. How would you rate your experience of Voluntary Community Sector services and support in the following areas?:

	Poor	Poor / Moderate	Reasonable	Good	Excellent
Experience of the service	Experience of the service Poor	Experience of the service Poor / Moderate	Experience of the service Reasonable	Experience of the service Good	Experience of the service Excellent
Identifying your needs / support required	Identifying your needs / support required Poor	Identifying your needs / support required Poor / Moderate	Identifying your needs / support required Reasonable	Identifying your needs / support required Good	Identifying your needs / support required Excellent
Meeting your needs / support required	Meeting your needs / support required Poor	Meeting your needs / support required Poor / Moderate	Meeting your needs / support required Reasonable	Meeting your needs / support required Good	Meeting your needs / support required Excellent
Linking to other relevant services	Linking to other relevant services Poor	Linking to other relevant services Poor / Moderate	Linking to other relevant services Reasonable	Linking to other relevant services Good	Linking to other relevant services Excellent

Are there any ways you feel VCS services could improve towards achieving your requirements for support?

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* 10. When accessing Voluntary Community Sector services do you consider this support as an alternative to NHS or health services?:

Yes

Not applicable