Patient Services

 

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* 1. Are you registered as a patient at Nettlebed Surgery?

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* 2. How would you rate your 'Waiting Room' experience?

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* 3. If you answered Poor or Fair, please let us know why so that we can try to improve.

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* 4. Are you clear about our opening times?

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* 5. Do you know how to contact a doctor when we are closed?

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* 6. If you answered No to Q4 or 5, how do you think the surgery can better publicise this information?

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* 7. 116 patients did not turn up for their appointments in the last 3 months. Are you aware that patients should let us know if they wish to cancel an appointment so that it can be offered to someone else?

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* 8. If no, how can the surgery effectively get this message across to patients?

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