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* 1. Full Name

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* 2. Job Title

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* 3. Company Name

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* 4. Email Address

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* 5. Industry

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* 6. Number of employees

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* 7. Think of a case where a file related to a critical business process went missing or could not be located. Who approached you with the issue, and what did they say?

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* 8. What made finding your file(s) so difficult?

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* 9. How long did it take you to track down the file(s), and what was involved in doing so?

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* 10. What thoughts were running through your head as you spent time trying to locate the file(s)?

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