Exit this Survey Sorry to see you go... Question Title * 1. What is your company name? Question Title * 2. We are very sorry to see you go - Can you tell us why? You moved premises You have closed down You got a better offer from a competitor We didn't do a good job You bought your own water solution Other (please specify) Question Title * 3. Please rate your overall Big Blue experience Great Good Average Not so Good Poor Our Staff Professionalism Our Staff Professionalism Great Our Staff Professionalism Good Our Staff Professionalism Average Our Staff Professionalism Not so Good Our Staff Professionalism Poor Our Communication Our Communication Great Our Communication Good Our Communication Average Our Communication Not so Good Our Communication Poor Our Responsiveness Our Responsiveness Great Our Responsiveness Good Our Responsiveness Average Our Responsiveness Not so Good Our Responsiveness Poor Our Friendliness Our Friendliness Great Our Friendliness Good Our Friendliness Average Our Friendliness Not so Good Our Friendliness Poor The level of information we provide The level of information we provide Great The level of information we provide Good The level of information we provide Average The level of information we provide Not so Good The level of information we provide Poor Tell us more Question Title * 4. Whats important about your Water Cooler to you Very Important Important Not worried either way Not very Important Not Important at all Price Price Very Important Price Important Price Not worried either way Price Not very Important Price Not Important at all Styling Styling Very Important Styling Important Styling Not worried either way Styling Not very Important Styling Not Important at all Service Service Very Important Service Important Service Not worried either way Service Not very Important Service Not Important at all Hygiene Hygiene Very Important Hygiene Important Hygiene Not worried either way Hygiene Not very Important Hygiene Not Important at all Communication Communication Very Important Communication Important Communication Not worried either way Communication Not very Important Communication Not Important at all No Hassles No Hassles Very Important No Hassles Important No Hassles Not worried either way No Hassles Not very Important No Hassles Not Important at all Tell us more Question Title * 5. What could we have done to keep you as a customer? Better Service Better Pricing Better Products Better Communication Other (please specify) Question Title * 6. Would you recommend Big Blue to people you know ? Extremely likely Very likely Moderately likely Slightly likely Not at all likely Submit response >>
