Prescott Public Library Survey Questions

Question Title

* 1. How often do you use the Prescott Public Library?

At least once a week

Once every two weeks

Once a month

Once every six months

Once a year

Not a Member

Question Title

* 2. Why did you not get what you were looking for? (Check all that apply)

Item was checked out

Library had no material on the subject

Library computers were down

I don't know how to use computers

Other (please specify)

Question Title

* 3. What are your main reasons for using the Library?

To borrow bestsellers

To borrow other fiction books

To borrow nonfiction books

To get information/research

To use children's and young adult area

To borrow Ebooks

To borrow DVDs

To read/borrow magazines/newspapers

To borrow large print books

To use photocopier

To use fax

To get information for school

To attend children's programs

To use computers

Get information for home/car repair

To borrow audio books

To attend meetings/programs

To find a quiet place to work

To use reference materials

Other (please specify)

Question Title

* 4. If you don't use the Prescott Public Library regularly, why not?

Use the eBook service/internet instead

The library is too far from my home

Don't have any transportation

Don't know where the library is located

Don't have a library card

I use the library at my school/college

I use a neighbouring public library

I buy my own books/magazines

I don't know what the library has to offer

Other (please specify)

Question Title

* 5. How would you describe your most recent experience in using the library's website or computers for locating books, DVDs etc?

Very easy to use

Too hard to use

All computers were in use

Have not used the computers

Question Title

* 6. How would you evaluate the library's hours of operation?

Meets your needs

Needs to be open earlier

Needs to close later

Needs to have more weekend hours

Question Title

* 7. How would you like to see the library's collection improved, expanded or updated? (Check all that apply)

Religion/Philosophy

History

Science/Technology

Health/Medical

Travel

Self Help

Biography

Arts/Culture

French language materials

Mystery

Science Fiction

Romance

Western

Audio

DVDs

Magazines/Newspapers

Children's materials

Other (please specify)

Question Title

* 8. How would you like to see technology improved? (Check all that apply)

More internet access

Improved access from home computers

More computers with more programs

More on-line services/mobile apps

Other (please specify)

	Very Important	Important	Somewhat Important	Not Important	Don't know
Borrowing materials (Books, DVDs, etc.)	Borrowing materials (Books, DVDs, etc.) Very Important	Borrowing materials (Books, DVDs, etc.) Important	Borrowing materials (Books, DVDs, etc.) Somewhat Important	Borrowing materials (Books, DVDs, etc.) Not Important	Borrowing materials (Books, DVDs, etc.) Don't know
Reference (research assistance from Staff)	Reference (research assistance from Staff) Very Important	Reference (research assistance from Staff) Important	Reference (research assistance from Staff) Somewhat Important	Reference (research assistance from Staff) Not Important	Reference (research assistance from Staff) Don't know
Programs (workshops, storytimes, etc.)	Programs (workshops, storytimes, etc.) Very Important	Programs (workshops, storytimes, etc.) Important	Programs (workshops, storytimes, etc.) Somewhat Important	Programs (workshops, storytimes, etc.) Not Important	Programs (workshops, storytimes, etc.) Don't know
Computers and printers	Computers and printers Very Important	Computers and printers Important	Computers and printers Somewhat Important	Computers and printers Not Important	Computers and printers Don't know
Help using computers and printers	Help using computers and printers Very Important	Help using computers and printers Important	Help using computers and printers Somewhat Important	Help using computers and printers Not Important	Help using computers and printers Don't know
Study rooms/reading areas	Study rooms/reading areas Very Important	Study rooms/reading areas Important	Study rooms/reading areas Somewhat Important	Study rooms/reading areas Not Important	Study rooms/reading areas Don't know
Internet access	Internet access Very Important	Internet access Important	Internet access Somewhat Important	Internet access Not Important	Internet access Don't know
ILL (Interlibrary loan)	ILL (Interlibrary loan) Very Important	ILL (Interlibrary loan) Important	ILL (Interlibrary loan) Somewhat Important	ILL (Interlibrary loan) Not Important	ILL (Interlibrary loan) Don't know
Online services (website, catalogue, research databases, etc.)	Online services (website, catalogue, research databases, etc.) Very Important	Online services (website, catalogue, research databases, etc.) Important	Online services (website, catalogue, research databases, etc.) Somewhat Important	Online services (website, catalogue, research databases, etc.) Not Important	Online services (website, catalogue, research databases, etc.) Don't know
Photocopier	Photocopier Very Important	Photocopier Important	Photocopier Somewhat Important	Photocopier Not Important	Photocopier Don't know
Fax	Fax Very Important	Fax Important	Fax Somewhat Important	Fax Not Important	Fax Don't know
Newspapers and magazines	Newspapers and magazines Very Important	Newspapers and magazines Important	Newspapers and magazines Somewhat Important	Newspapers and magazines Not Important	Newspapers and magazines Don't know
Access to French Language material	Access to French Language material Very Important	Access to French Language material Important	Access to French Language material Somewhat Important	Access to French Language material Not Important	Access to French Language material Don't know
Overall, how important is the Library to you and your family	Overall, how important is the Library to you and your family Very Important	Overall, how important is the Library to you and your family Important	Overall, how important is the Library to you and your family Somewhat Important	Overall, how important is the Library to you and your family Not Important	Overall, how important is the Library to you and your family Don't know

Very Important

Important

Somewhat Important

Not Important

Don't know

Borrowing materials (Books, DVDs, etc.)

Borrowing materials (Books, DVDs, etc.) Very Important

Borrowing materials (Books, DVDs, etc.) Important

Borrowing materials (Books, DVDs, etc.) Somewhat Important

Borrowing materials (Books, DVDs, etc.) Not Important

Borrowing materials (Books, DVDs, etc.) Don't know

Reference (research assistance from Staff)

Reference (research assistance from Staff) Very Important

Reference (research assistance from Staff) Important

Reference (research assistance from Staff) Somewhat Important

Reference (research assistance from Staff) Not Important

Reference (research assistance from Staff) Don't know

Programs (workshops, storytimes, etc.)

Programs (workshops, storytimes, etc.) Very Important

Programs (workshops, storytimes, etc.) Important

Programs (workshops, storytimes, etc.) Somewhat Important

Programs (workshops, storytimes, etc.) Not Important

Programs (workshops, storytimes, etc.) Don't know

Computers and printers

Computers and printers Very Important

Computers and printers Important

Computers and printers Somewhat Important

Computers and printers Not Important

Computers and printers Don't know

Help using computers and printers

Help using computers and printers Very Important

Help using computers and printers Important

Help using computers and printers Somewhat Important

Help using computers and printers Not Important

Help using computers and printers Don't know

Study rooms/reading areas

Study rooms/reading areas Very Important

Study rooms/reading areas Important

Study rooms/reading areas Somewhat Important

Study rooms/reading areas Not Important

Study rooms/reading areas Don't know

Internet access

Internet access Very Important

Internet access Important

Internet access Somewhat Important

Internet access Not Important

Internet access Don't know

ILL (Interlibrary loan)

ILL (Interlibrary loan) Very Important

ILL (Interlibrary loan) Important

ILL (Interlibrary loan) Somewhat Important

ILL (Interlibrary loan) Not Important

ILL (Interlibrary loan) Don't know

Online services (website, catalogue, research databases, etc.)

Online services (website, catalogue, research databases, etc.) Very Important

Online services (website, catalogue, research databases, etc.) Important

Online services (website, catalogue, research databases, etc.) Somewhat Important

Online services (website, catalogue, research databases, etc.) Not Important

Online services (website, catalogue, research databases, etc.) Don't know

Photocopier

Photocopier Very Important

Photocopier Important

Photocopier Somewhat Important

Photocopier Not Important

Photocopier Don't know

Fax

Fax Very Important

Fax Important

Fax Somewhat Important

Fax Not Important

Fax Don't know

Newspapers and magazines

Newspapers and magazines Very Important

Newspapers and magazines Important

Newspapers and magazines Somewhat Important

Newspapers and magazines Not Important

Newspapers and magazines Don't know

Access to French Language material

Access to French Language material Very Important

Access to French Language material Important

Access to French Language material Somewhat Important

Access to French Language material Not Important

Access to French Language material Don't know

Overall, how important is the Library to you and your family

Overall, how important is the Library to you and your family Very Important

Overall, how important is the Library to you and your family Important

Overall, how important is the Library to you and your family Somewhat Important

Overall, how important is the Library to you and your family Not Important

Overall, how important is the Library to you and your family Don't know

	Excellent	Good	Fair	Poor	Don't know
Customer service	Customer service Excellent	Customer service Good	Customer service Fair	Customer service Poor	Customer service Don't know
Collection (books, DVDs, newspapers, etc.)	Collection (books, DVDs, newspapers, etc.) Excellent	Collection (books, DVDs, newspapers, etc.) Good	Collection (books, DVDs, newspapers, etc.) Fair	Collection (books, DVDs, newspapers, etc.) Poor	Collection (books, DVDs, newspapers, etc.) Don't know
Programs (workshops, storytimes, etc.)	Programs (workshops, storytimes, etc.) Excellent	Programs (workshops, storytimes, etc.) Good	Programs (workshops, storytimes, etc.) Fair	Programs (workshops, storytimes, etc.) Poor	Programs (workshops, storytimes, etc.) Don't know
Online services (website, catalogue, research databases, etc.)	Online services (website, catalogue, research databases, etc.) Excellent	Online services (website, catalogue, research databases, etc.) Good	Online services (website, catalogue, research databases, etc.) Fair	Online services (website, catalogue, research databases, etc.) Poor	Online services (website, catalogue, research databases, etc.) Don't know
ILL (Interlibrary loans)	ILL (Interlibrary loans) Excellent	ILL (Interlibrary loans) Good	ILL (Interlibrary loans) Fair	ILL (Interlibrary loans) Poor	ILL (Interlibrary loans) Don't know
Computers and Printers	Computers and Printers Excellent	Computers and Printers Good	Computers and Printers Fair	Computers and Printers Poor	Computers and Printers Don't know
Photocopier and Fax	Photocopier and Fax Excellent	Photocopier and Fax Good	Photocopier and Fax Fair	Photocopier and Fax Poor	Photocopier and Fax Don't know
Internet access	Internet access Excellent	Internet access Good	Internet access Fair	Internet access Poor	Internet access Don't know
Hours of operation	Hours of operation Excellent	Hours of operation Good	Hours of operation Fair	Hours of operation Poor	Hours of operation Don't know
Location of the Prescott Public Library	Location of the Prescott Public Library Excellent	Location of the Prescott Public Library Good	Location of the Prescott Public Library Fair	Location of the Prescott Public Library Poor	Location of the Prescott Public Library Don't know
Overall, how would you rate the library?	Overall, how would you rate the library? Excellent	Overall, how would you rate the library? Good	Overall, how would you rate the library? Fair	Overall, how would you rate the library? Poor	Overall, how would you rate the library? Don't know

Excellent

Good

Fair

Poor

Don't know

Customer service

Customer service Excellent

Customer service Good

Customer service Fair

Customer service Poor

Customer service Don't know

Collection (books, DVDs, newspapers, etc.)

Collection (books, DVDs, newspapers, etc.) Excellent

Collection (books, DVDs, newspapers, etc.) Good

Collection (books, DVDs, newspapers, etc.) Fair

Collection (books, DVDs, newspapers, etc.) Poor

Collection (books, DVDs, newspapers, etc.) Don't know

Programs (workshops, storytimes, etc.)

Programs (workshops, storytimes, etc.) Excellent

Programs (workshops, storytimes, etc.) Good

Programs (workshops, storytimes, etc.) Fair

Programs (workshops, storytimes, etc.) Poor

Programs (workshops, storytimes, etc.) Don't know

Online services (website, catalogue, research databases, etc.)

Online services (website, catalogue, research databases, etc.) Excellent

Online services (website, catalogue, research databases, etc.) Good

Online services (website, catalogue, research databases, etc.) Fair

Online services (website, catalogue, research databases, etc.) Poor

Online services (website, catalogue, research databases, etc.) Don't know

ILL (Interlibrary loans)

ILL (Interlibrary loans) Excellent

ILL (Interlibrary loans) Good

ILL (Interlibrary loans) Fair

ILL (Interlibrary loans) Poor

ILL (Interlibrary loans) Don't know

Computers and Printers

Computers and Printers Excellent

Computers and Printers Good

Computers and Printers Fair

Computers and Printers Poor

Computers and Printers Don't know

Photocopier and Fax

Photocopier and Fax Excellent

Photocopier and Fax Good

Photocopier and Fax Fair

Photocopier and Fax Poor

Photocopier and Fax Don't know

Internet access

Internet access Excellent

Internet access Good

Internet access Fair

Internet access Poor

Internet access Don't know

Hours of operation

Hours of operation Excellent

Hours of operation Good

Hours of operation Fair

Hours of operation Poor

Hours of operation Don't know

Location of the Prescott Public Library

Location of the Prescott Public Library Excellent

Location of the Prescott Public Library Good

Location of the Prescott Public Library Fair

Location of the Prescott Public Library Poor

Location of the Prescott Public Library Don't know

Overall, how would you rate the library?

Overall, how would you rate the library? Excellent

Overall, how would you rate the library? Good

Overall, how would you rate the library? Fair

Overall, how would you rate the library? Poor

Overall, how would you rate the library? Don't know

Prescott Public Library Survey Questions

Question Title

* 1. How often do you use the Prescott Public Library?

Question Title

* 2. Why did you not get what you were looking for? (Check all that apply)

Question Title

* 3. What are your main reasons for using the Library?

Question Title

* 4. If you don't use the Prescott Public Library regularly, why not?

Question Title

* 5. How would you describe your most recent experience in using the library's website or computers for locating books, DVDs etc?

Question Title

* 6. How would you evaluate the library's hours of operation?

Question Title

* 7. How would you like to see the library's collection improved, expanded or updated? (Check all that apply)

Question Title

* 8. How would you like to see technology improved? (Check all that apply)

Question Title

* 9. How important is each of the following Prescott Public Library services to you?

Question Title

* 10. How would you rate each of the following library services?