Patient Satisfaction Short Survey 2013

Thank you for taking the time to complete this survey. Please place the completed form in the box by Reception.

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* 1. Please note your name if you would like to receive a response to your feed back

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* 2. What type of visit was your most recent visit to Medical Centre at Apollo?

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* 3. On your arrival - How would you rate the friendliness, efficiency and courtesy of our reception staff?

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* 4. How easy was it to get an appointment?

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* 5. How do you rate your waiting time to be seen?

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* 6. How do you rate being kept informed whilst you wait for the doctor

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* 7. Overall, how satisfied are you with the service provided by the doctor, e.g. did they listen and communicate well

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* 8. Overall, how satisfied are you with the service provided by the nurse, e.g. did they listen and communicate well?

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* 9. How would you rate your involvement with the proposed treatment plan?

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* 10. Overall, how satisfied are you with the service provided by this practice?

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* 11. Would you recommend this practice to family and friends?

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* 12. Comments

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