Making the appointment
Making the appointment Excellent
Making the appointment Very Good
Making the appointment Good
Making the appointment Average
Making the appointment Poor
Waiting time in clinic
Waiting time in clinic Excellent
Waiting time in clinic Very Good
Waiting time in clinic Good
Waiting time in clinic Average
Waiting time in clinic Poor
Comfort and cleanliness of the clinic
Comfort and cleanliness of the clinic Excellent
Comfort and cleanliness of the clinic Very Good
Comfort and cleanliness of the clinic Good
Comfort and cleanliness of the clinic Average
Comfort and cleanliness of the clinic Poor
Staff friendliness, sensitivity and professionalism
Staff friendliness, sensitivity and professionalism Excellent
Staff friendliness, sensitivity and professionalism Very Good
Staff friendliness, sensitivity and professionalism Good
Staff friendliness, sensitivity and professionalism Average
Staff friendliness, sensitivity and professionalism Poor
Information on what to do next
Information on what to do next Excellent
Information on what to do next Very Good
Information on what to do next Good
Information on what to do next Average
Information on what to do next Poor
Level of hand hygiene observed
Level of hand hygiene observed Excellent
Level of hand hygiene observed Very Good
Level of hand hygiene observed Good
Level of hand hygiene observed Average
Level of hand hygiene observed Poor