Williamson County Public Library 2014 Branch Planning Survey

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Your comments about current and future services of the Williamson County Public Library branches will be used to develop and expand our collections, programs and services. This is your library. Thank you for letting us know how we can serve you even better.

It will take about 10 minutes to complete this survey.

If at any time you wish to exit the survey, simply click on the "Exit this survey" link in the top right-hand corner of the screen.

1. Which Branch of the Williamson County Public Library do you most frequent?
2. Overall, how do you rate the Williamson County Public Library?
3. In the past year, would you say that your satisfaction with the library has:
4. Please rate the library staff in the following categories:
Excellent Above AverageAverageBelow AverageNeeds Improvement
Staff knowledge of library programming
Staff knowledge of the Internet
Staff helpfulness with the library catalog
Staff friendly and helpful
Staff assistance with checking in and out library materials
Staff knowledge of library resources
Staff knowledge of Early Literacy Skills
Staff assistance with placing holds / reserving materials
Staff knowledge of computer databases
5. Please rate the library in the following categories:
Excellent Above AverageAverageBelow AverageNeeds Improvement
Library's collection
Access to public computers and software
Variety of materials (audio, DVD, video, book, etc)
Variety of subjects in Non-Fiction
Library web site
Staff availability
6. How do you rate the technology services at the library?
ExcellentAbove AverageAverageBelow AverageNeeds Improvement
I found the services to be
*
7. Do you usually find what you are looking for at the library?
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