We would like to know what you think about our services and to understand your needs and concerns better. Please help us to do this by completing this survey.

The Survey is confidential, however If you would like to be included in our prize draw for Sainsbury's vouchers to the value of £50, please include your contact details at the end.

The deadline for completing the survey is Tuesday 17th June 2014.

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* 1. How did you hear about Wandsworth Carers' Centre? Please tick any boxes that apply to you.

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* 2. How easily were you able to contact Wandsworth Carers' Centre?

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* 3. How have you found out out about what services and advice the Centre offers? Tick any boxes that apply to you

  Bulletin/newsletter Email Telephone Talking to amember of staff Via the website
Information on coming events and meetings
Information on support groups
Information on how to seek further advice
Information about other aspects, please specify

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* 4. Which service/services have you used at Wandsworth Carers' Centre and how helpful have you found them?

  used/very helpful used/helpful used/not helpful aware of service/not used unaware of service
Advice and Information
Mental Health Project
Breaks
Substance Misuse Project
Counselling Service
Emergency Support Project
Asian Project
Group (which one?)
Back Care
Therapies (which one)
Participation Project
Training services
Other (please give details)

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* 5. How much has your contact with Wandsworth Carers' Centre helped you change your situation? Please tick one box that applies to you for each choice.

  Greatly Moderately Slightly Not at all
I have learned more about the condition of the person I care for.
It has helped me to apply for benefits where applicable.
It has helped me to improve my financial situation.
It has helped me to improve my health and well being.
It has helped me to feel less alone in my caring role.
It has supported me by putting me in contact with other carers.
It has helped me to have a life outside of caring.
It has helped me to feel less anxious when I am away from the person I care for.
It has helped me to feel less stressed.
It has helped me to have more control over decisions that affect my life.
It has helped me to access other services.
It has helped me to understand how services work.
It has helped me to have my voice heard.
It has helped me to know my rights.

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* 6. In your contact with the staff at the Carers' Centre how have you found them?

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* 7. Would you recommend the Carers' Centre to other Carers you meet?

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* 8. How do you think that we might tell other Carers about the Centre? We thought perhaps of asking each of you to tell another Carer about us. Do you have any other ideas?

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* 9. Are there any services we don't provide now that you would like us to?

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* 10. Are there any services that you would like someone else to provide?

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* 11. About how long do you spend each week looking after or helping the person you care for?

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