Best Fixed Wireless Award

Judging criteria:

• Price and value for money
• Time from order to delivery
• Contract options
• Accessibility in the UK
• Speeds
• Network coverage
• International accessibility
• Packages information
• Value added services
• The level of cap on the entrants' broadband service
• Requirement allowing users to turn off the compression

Bearing in mind the judging criteria, entrants are required to answer the following questions using no more than 200 words per section. Please include any evidence within the given word limit.

ISPA judges may ask ISPA Secretariat to contact entrants to clarify any information given in the application.

The deadline for completion of this form is 30th March 2012. Forms submitted after this date will not be accepted.

On completion of this page please print a copy for your own records.

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* 1. Please provide the following:

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* 2. In 30 WORDS why should you win this award?

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* 3. How widely available are your services? (200 words)

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* 4. How do you ensure the safety and security of your customers’ online experience? (200 words)

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* 5. Outline the benefit to customers of the flexibility of your contract and pricing options. (200 words)

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* 6. How do you ensure a resilient and reliable service for your end users? (200 words)

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* 7. What further characteristics distinguish your service from that of your competitors? (200 words)

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