Library and Customer Service Skills Assessment

 
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1. Your Name:
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2. What position are you applying for?
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3. What is the Saline County Library's web address?
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4. Now that you have located the library's web address, what are three things a patron may use our website for?
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5. Go to our online catalog. What is the call number for the movie "Breakfast at Tiffany's"?
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6. A patron asks "What are the books in the Lisa Jackson "Dark Jewels" series?" What are the titles and how did you find them?
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7. A patron asks "How do I file for divorce?" Where would you direct them?
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8. A patron asks "Who was the star of the 2012 movie "The Master"?" Who is it and how did you find it?
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9. If starting at Wal-Mart in Benton, give the directions to get to the Bob Herzfeld Memorial Library.
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10. For question #9, did you use your own knowledge or did you look it up? If you looked it up, what resource did you use?
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11. When are Story Times at our Bryant location?
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12. Name 3 or 4 resources the library has to aid in genealogical research.
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13. Name five magazines the library has subscriptions to.
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