Exit this Survey Serenity @ Stout Street Foundation Customer Satisfaction Question Title * 1. How professional is our staff? Extremely professional Very professional Moderately professional Slightly professional Not at all professional Comments Question Title * 2. How well do you feel that our staff understands your needs? Extremely well Quite well Moderately well Slightly well Not at all well Comments Question Title * 3. Did you like Serenity's staff? Like a great deal Like a moderate amount Like a little Neither like nor dislike Dislike a little Dislike a moderate amount Dislike a great deal Comments Question Title * 4. How effective were the groups? Extremely Effective Very Effective Moderately Effective Slightly Effective Not at all Effective Comments Question Title * 5. How effective were the individual sessions? Extremely Effective Very Effective Moderately Effective Slightly Effective Not at all Effective Comments Question Title * 6. If you've attended prior treatment, how do we compare to that experience? A great deal better Quite a bit better Somewhat better About the same Somewhat worse Quite a bit worse A great deal worse Didn't attend prior treatment Comments Question Title * 7. Overall, how responsive have we been to your questions or concerns about your treatment? Extremely responsive Quite responsive Moderately responsive Slightly responsive Not at all responsive Comments Question Title * 8. Overall, what is your satisfaction with Serenity? Extremely satisfied Moderately satisfied Slightly satisfied Neither satisfied nor dissatisfied Slightly dissatisfied Moderately dissatisfied Extremely dissatisfied Comments Question Title * 9. Overall, how would you rate your experience at Serenity? Very Poor - 0 1 2 3 4 5 6 7 8 9 Excellent - 10 Very Poor - 0 1 2 3 4 5 6 7 8 9 Excellent - 10 Comments Question Title * 10. How likely is it that you would recommend Serenity to a friend or colleague? Not at all likely - 0 1 2 3 4 5 6 7 8 9 Extremely likely - 10 Not at all likely - 0 1 2 3 4 5 6 7 8 9 Extremely likely - 10 Comments Submit response >>