VCL Fall 2012 User Experience

Virtual computing lab evaluation

 
Thank you for using AU Virtual computing lab (VCL) during the Fall semester. We hope you found it helpful and would appreciate your feedback and input on how we can make this technology easier to use and more accessible to everyone. The following survey should take approximately 3 minutes to complete. Thank you for your time!
1. Which school are you in at AU?
2. How did you learn about VCL?
3. Which applications did you use via VCL?
StataSPSSWordExcelAccessPower PointInternet Explorer
Primary
Sometimes (check all that apply)
4. Which platform do you mostly use to access VCL?
5. Which type of internet connection were you using?
Campus wiredCampus wirelessOff-campus: DSLOff-campus: Cable modemOff-campus: FIOSOff-campus: Retail location/Other
Primarily
Sometims (check all that apply)
6. How many times did you use VCL during the semester?
7. How would you rank the overall ease of using VCL?
8. Based on your experience, how likely are you to:
Very likelySomewhat likelyNot very likelyNot likely at all
Use it in the future
Talk to others about using VCL
9. Did you have access to your network drives (J:, G:)?
10. Did you encounter loss of connection at any time using VCL?
11. Did you seek assistance solving your VCL problems?
12. If yes, please specify who you contacted (check all that apply):
13. Were your problems resolved successfully?
14. List one thing you liked about VCL and one thing that could be improved.
15. Please enter comments or suggestions about VCL below:
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