DR 283-13 TOR MS ARC Client Survey

Thank you for placing your trust in the American Red Cross and for providing valuable feedback on how we performed and whether we met your expectations. Your feedback is anonymous (private) and will help us assess our current operations and to improve our services and care going forward.

Please tell us about your experience with the American Red Cross for Hurricane Sandy.

On a scale of 1 to 5, with 1 being Strongly Disagree and 5 being Strongly Agree, to what extent do you agree or disagree with the following statements?
1. Red Cross workers were helpful.
2. Red Cross workers were knowledgeable when answering my/my family's questions and/or referred me/us to the appropriate person.
3. My family/I was treated with kindness, respect, and dignity.
4. My family/I was treated with fairness.
5. Did you/your family receive food (meals, snacks, etc.) from the Red Cross?