Alternative refrigerants - levels of awareness and training needs

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* 1. How well prepared are your workforce for the use of the following alternative refrigerants (between 4 "very well prepared" and 1 "little knowledge of this refrigerant"

	Little knowledge			Very well prepared
Ammonia	Ammonia Little knowledge	Ammonia	Ammonia	Ammonia Very well prepared
Carbon Dixoide	Carbon Dixoide Little knowledge	Carbon Dixoide	Carbon Dixoide	Carbon Dixoide Very well prepared
Hydrocarbon	Hydrocarbon Little knowledge	Hydrocarbon	Hydrocarbon	Hydrocarbon Very well prepared
HFO	HFO Little knowledge	HFO	HFO	HFO Very well prepared

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* 2. Rank each technical issue you think needs to be addressed in using alternative refrigerants (between 4 "the most important" and 1 "the least important"

	not very important			most important
Safety	Safety not very important	Safety	Safety	Safety most important
Reliability	Reliability not very important	Reliability	Reliability	Reliability most important
Cost of refrigerant	Cost of refrigerant not very important	Cost of refrigerant	Cost of refrigerant	Cost of refrigerant most important
Containment	Containment not very important	Containment	Containment	Containment most important
Running costs	Running costs not very important	Running costs	Running costs	Running costs most important
Skills	Skills not very important	Skills	Skills	Skills most important
Design difficulties	Design difficulties not very important	Design difficulties	Design difficulties	Design difficulties most important
Component availability	Component availability not very important	Component availability	Component availability	Component availability most important
Standards & regulations	Standards & regulations not very important	Standards & regulations	Standards & regulations	Standards & regulations most important
Customer concerns	Customer concerns not very important	Customer concerns	Customer concerns	Customer concerns most important

Other (please specify)

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* 3. What percentage of the workforce in your company or with whom you work would you estimate are already sufficiently trained in the use of the following refrigerants?

	100-80%	80-50%	less than 50%	none
Ammonia	Ammonia 100-80%	Ammonia 80-50%	Ammonia less than 50%	Ammonia none
Carbon Dioxide	Carbon Dioxide 100-80%	Carbon Dioxide 80-50%	Carbon Dioxide less than 50%	Carbon Dioxide none
Hydrocarbon	Hydrocarbon 100-80%	Hydrocarbon 80-50%	Hydrocarbon less than 50%	Hydrocarbon none
HFO	HFO 100-80%	HFO 80-50%	HFO less than 50%	HFO none

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* 4. If you are considering retraining your workforce in the next 2-3 years how is this most likely to be carried out?

e-learning self study

self study using books or booklets

external courses delivered by training providers

in house training

a mix of the above

Other (please specify)

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* 5. Are you using any of these at the moment and if so which are you finding to be the most effective?

	have used effectively	have used but limited effectiveness	not in current use
e-learning self study	e-learning self study have used effectively	e-learning self study have used but limited effectiveness	e-learning self study not in current use
self study booklets	self study booklets have used effectively	self study booklets have used but limited effectiveness	self study booklets not in current use
external course delivered by training provider	external course delivered by training provider have used effectively	external course delivered by training provider have used but limited effectiveness	external course delivered by training provider not in current use
in house training	in house training have used effectively	in house training have used but limited effectiveness	in house training not in current use
mix of the above	mix of the above have used effectively	mix of the above have used but limited effectiveness	mix of the above not in current use

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* 6. Which of these learning methods do your technical staff use regularly to update their knowledge?

e-learning

internet searches for technical material

reading printed manufacturers' leaflets

reading printed guidance notes from other sources

informal or formal in-house talks

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* 7. If you are an employer of technicians how important is it that individuals undertake tests to check their knowledge and gain certificates of completion of training?

Essential

Quite Important

Not very important

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* 8. Would you be interested in becoming a stakeholder in the REAL Alternatives project - this could involve your commenting on proposed learning materials, piloting training material amongst your employees, helping to promote the programme on your website, sharing relevant learning resources you may have.

Yes

Maybe

If yes how would you like to contribute and what learning materials would you like to contribute?

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* 9. About you

Name: *

Company: *

Address 1:

Address 2:

City/Town:

State/Province:

ZIP/Postal Code:

Country:

Email Address: *

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* 10. About your company

No. employees (total)

No. RAC/Heat Pump technicians employed

Main countries of operation

Type of organisation (contractor, trade association, end user, manufacturer etc)