Customer Survey 2012

 
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1. How often do you visit the Turner Free Library?
2. Which of the following services offered at the library do you think are the four most important?
Most ImportantLeast Important
Providing free books, music, movies, ebooks, magazines and games for learning and for pleasure
Providing technology, Internet stations, and wireless Internet access
Promoting literacy and reading
Offering meeting and study rooms
Offering a safe and comfortable community space
Hosting events, programs, book sales, workshops, and classes
Providing resources to help immigrants and their families
Offering access to reference materials and local history
3. What library department do you use most?
4. What library materials do you use or borrow? Choose as many as apply
5. If not to borrow materials, for what other reasons might you come to the library? Check all that apply.
6. When using the library computers, what do you generally use them for? Check all that apply.
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7. Where would you like the library to focus it's financial resources? Please rate with 1 being the most important.
Most ImportantImportantLeast Important
More Staff
Books, Music, Movies, Magazines, Games, Newspapers
Clean, safe, and welcoming building
Programming for lifelong learning
Technology
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8. Do the current library hours meet your needs?
9. If library hours could be added, which of these would be your top priority?
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10. Would you support a town initiative to increase funding to library?
11. 11) Please rate your overall satisfaction with the library staff:
Very satisfied
Somewhat satisfied
Not at all satisfied
Can’t rate
12. 12) Please rate your overall satisfaction with the library facilities:
Satisfied
Somewhat satisfied
Not at all satisfied
Can’t rate
13. 13) Please rate your overall satisfaction with the library parking:
Very satisfied
Somewhat satisfied
Not at all satisfied
Can’t rate
14. 14) What is your age?
15. What is your gender?
16. In what ZIP code is your home located? (enter 5-digit ZIP code; for example, 00544 or 94305)
17. Please add any additional comments.
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