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* 1. How fast did we respond to your inquiry?

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* 2. How was the quality of our response? (please check all that apply)

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* 3. Was the staff knowlegeable?

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* 4. Do you feel like you were treated fairly

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* 5. On a scale of 0 - 10 with 10 being the best, how would you rate our customer service

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* 6. How often do you communicate with the Department of Urban Planning and Land Use each year?

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* 7. How would you describe yourself? (please check all that apply)

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* 8. how could we better serve you?

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* 9. Which member of the Staff did you work with?

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