Responses are anonymous. No identifying information is required.

These questions take about 7-10 minutes to complete. We hope to hear from recipients and partners, parents and anyone considering using TSBC to build their family. For questions, please contact us at 510-841-1858 ext. 204 or info@tsbca.org

We appreciate your time and look forward to hearing from you.


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* 1. Your Age:

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* 2. Ethnic Identity: (check all that apply)

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* 3. Gender Identity:

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* 4. Do you identify as:

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* 5. Current Relationship Status:

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* 6. Income:

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* 7. Education:

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* 8. State of Primary Residence:

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* 9. How did you hear about TSBC? (check all that apply)

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* 10. Why did you contact TSBC? (check all that apply)

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* 11. Which of the following most influenced your choice to work with TSBC? (check all that apply)

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* 12. Was the fact that TSBC is a non-profit, community-based organization a factor in choosing TSBC over another bank?

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* 13. Are you currently: (check all that apply)

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* 14. If you are not yet registered with TSBC, are you considering another donor program?

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* 15. At what stage are you in this process, either at TSBC or at another donor program? (check all that apply)

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* 16. How long have you been working with TSBC?

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* 17. If you are no longer working with TSBC, did you conceive using a TSBC Donor?

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* 18. If you are no longer working with TSBC, did you have a child using a TSBC Donor?

If you conceived, but have not yet reported it or the birth of your child, we provide an opportunity to do so at the end of this survey. Your report is essential to our program's success, but most importantly, it allows you to be updated of any critical developments in the health of your donor.

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* 19. In the past 30 days, how often have you been in contact with TSBC?

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* 20. In the past 90 days, how often have you been in contact with TSBC?

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* 21. In the past 3 years, how often have you been in contact with TSBC?

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* 22. In the past 90 days, approximately how many times have you been to TSBC's website?

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* 23. If you used TSBC's website, which pages did you access? (check all that apply)

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* 24. What about TSBC's website do/did you find most helpful?

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* 25. What are some ways in which TSBC's website can be improved?

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* 26. What are some of the things that you appreciate most when working with TSBC?

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* 27. In what ways and in what areas can TSBC improve?

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* 28. Based on your experience with TSBC, would you recommend our services to others?

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* 29. If the need arose, would you use TSBC services again in the future?

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* 30. Any other comments for TSBC?

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* 31. May we print your comments? (All responses are anonymous)

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