Chester Library Patron Survey - Technology Question Title * 1. Mark all the items that describe the service you received. (check all that apply) Staff was helpful and pleasant Staff did not have the knowledge to help me I did not ask for help Staff was too busy to help me Staff refused to assist or Staff ignored me (Please explain). Question Title * 2. Overall, how satisfied are you with library services? Very dissatisfied Slightly dissatisified Slightly satisfied Very satisfied Satisfied Dissatisfied Question Title * 3. Mark all areas in which you would like to see technology improved. (check all that apply) More catalog computers More computers for personal use More CD-ROM/ workstations Improved access from home computers Word processing & spreadsheet capabilities More on-line databases More workstations with SD card & Micro SD card access Question Title * 4. Please give us your thoughts on the following areas of service: Availability of Internet Computers. Excellent Good Just OK Poor Don't Use Question Title * 5. How long have you been using the library's online services? Once Less than once a month 1-6 months 7-12 Months 1-2 Years 3-4 Years More than 4 Years Question Title * 6. How frequently do you visit the library's website? This is my first visit Daily Several time a week Several times a month About once a month Question Title * 7. Do you use Overdrive for ebooks or audiobooks? Yes No Question Title * 8. Patron Information: Do you have Children in your household? Under the age of 12 Between the ages of 13-19 No children living at home Question Title * 9. Patron Information. Your Age Group. 18-29 30-39 40-49 50-59 60 or over Question Title * 10. Patron Information: Do you have the Internet at home? Yes No Done