1. INTRODUCTION

Welcome to the Port of San Diego’s Website Customer Survey!

We are seeking feedback on the Port’s website directly from our customers in order to provide you with an effective and efficient website. We want to know what you think about our website, and how we can enhance the information and online services we provide.

The Port recognizes the great value the web affords residents, businesses and visitors. The internet has become an integral part of engaging constituents and an effective method of delivering services. The responses you provide will be used to develop a website roadmap for the next several years. Your feedback is critical to defining the Port’s customer-centric website strategy.

Let us know if you have any questions and thanks for participating!

Michelle Ganon
Director, Marketing Communications
Port of San Diego
mganon@portofsandiego.org
619-686-6464

Roy Hernandez, Project Manager
ThirdWave Corporation
rhernandez@ThirdWaveCorp.com
310.914.0186

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