Introduction

RSSB are collecting feedback from frontline staff across the industry on the New Approach to the Rule Book. We would like to hear your views: What do you think of the new Rule Book? Is it an improvement on the previous Rule Book? How easy is it to use on the job?

This questionnaire has been designed for staff that are competent to carry out shunting duties. If you are not competent to carry out shunting duties or are unfamiliar with the shunter Rule Book Module SS2 'Shunting' then please do not complete this questionnaire.

You will not be identified in any reports arising from this survey and the information you provide will be treated in complete confidence. Please be honest - we want to know what you really think.

The deadline for the completion of this questionnaire is Friday 10th January 2014. Thank you for your time.

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* 1. How many years have you worked on the railway?

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* 2. What depot/yard do you primarily work in?

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* 3. What is your main role within your company?

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* 4. How many years have you been competent to work as a shunter?

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* 5. How often do you perform shunting movements using SS2?

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* 6. How frequently do you refer to Rule Book Module SS2?

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* 7. Why do you refer to Rule Book Module SS2? (tick all which apply)

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* 8. To what extent do you agree with the following statements about the New Approach Module SS2?

  Strongly disagree Disagree Neither agree nor disagree Agree Strongly agree
It is easy to read
The diagrams and pictures make it easy to use
The illustrations are clear (e.g. size, colour and style)
The lettering is clear (e.g. size, colour and style)
I can find the information I need quickly
It is set out in logical steps
The way I work is consistent with the rules in the module
It uses words I understand
I feel supported by my company in the introduction of the new module
I am supported by my company if I have a query or issue with the new module

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* 9. Please provide further details about why you have selected the ratings in question 8 (particularly if you strongly disagree or strongly agree)

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* 10. How does SS2 compare with the previous version of the Module? If you are unfamiliar with the previous Module please leave blank.

  Strongly disagree Disagree Neither agree nor disagree Agree Strongly agree
I think the New Approach module is an improvement on the previous versions
I find the New Approach module easier to use
I find the information I need more quickly in the New Approach module
The rules in the New Approach module are more consistent with the way I work
I prefer the reduction in content in the New Approach module
As a result of the New Approach module I carry out my work differently
As a result of the New Approach module I use the Rule Book in a different way

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* 11. Did you receive a briefing from your company for the latest version of SS2 (issued June 2013)?

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* 12. How important do you think it is to receive a briefing for SS2?

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* 13. What are your opinions on the way that the new version of SS2 was introduced (issued June 2013)?

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* 14. Do you have any final comments about the New Approach to the Rule Book project or SS2?

Thank you for your time

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