Bank Perception Survey

BusinessDay Research and Intelligence Unit (BRIU) is gauging the pulse of the banking public about the quality of services that banks are offering their clients, especially in terms of customer care. Please give us a few minutes to answer the five questions which make up this survey.

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* 1. Which category below includes your age?

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* 2. Which of these states do you reside in?

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* 3. Which of these banks do you do business with? (Please select all that apply)

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* 4. Which bank(s) has given you the best customer service in the past one year? (please tick all applicable)

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* 5. Which of these banks do you consider the best in the industry? (In terms of stability, customer care and innovation)

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* 6. Which bank(s) ATM services have impressed you the most? (Please tick all that apply)

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