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* 1. Type of membership with SSE?

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* 2. What disciplines do you take part in?

Registration & Renewal Process

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* 3. How do you find the overall registration & renewal process?

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* 4. Was the online system easy to follow?

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* 5. Did the online registration/renewal system work first time for you?

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* 6. Do you understand the pricing structure?

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* 7. On renewal did you get an email reminder to renew your membership?

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* 8. Did you get all the information you required when you renewed or registered?

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* 9. Any other comment or feedback on the registration & renewal process?

Race entry system (Alpine Performer only)

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* 10. Did you get sent the information about how to enter a race?

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* 11. Was the process easy to follow and if not why not?

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* 12. Do you have any suggestions on how we could develop the race entry system site?

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* 13. Any other comment or feedback on race entry system?

Benefits and Insurance

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* 14. Do you know what you get for your membership? If no why not?

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* 15. Do you understand the insurance that you get with your membership?

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* 16. Did you get enough information on the insurance?

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* 17. Are you aware of the Snowsport England travel insurance which is designed for performers?

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* 18. Select from the following list what you would like SSE to provide?

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* 19. Any other comment or feedback on benefits and insurance?

Pricing Structure
The pricing structure has got more complex over the years and we would like to simplify it so it is easier to promote and understand. I’m afraid we still need the same level of income to cover the management, It systems, admin & Insurance though

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* 20. Do you think the current structure is fair? If not why not?

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* 21. Any suggestions on how we could change the fee structure?

Communication

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* 22. We want to be able to communicate better with all members. How would you like this done?

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* 23. What frequency would you like us to send you information?

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* 24. Do you follow SSE Facebook page, have you liked our page?

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* 25. How easy was it to find what you wanted on the SSE website?

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* 26. Please rate the SSE website? (1 Bad- 5 Excellent)

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* 27. Does the SSE website provide you with the information you need in the following areas?

  Yes No
Instructing/Coaching courses and info
Racing information
Teams
How to affiliate
Latest new & Results

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* 28. Do you have a twitter account?

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* 29. Would you follow SSE if we had a twitter account?

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* 30. What information would you like to hear from SSE?

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* 31. Any other comments or feedback on SSE communication and website?

Board/Key committee/Regional / Club structure

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* 32. Are you aware of the structure of Snowsport England with the region and clubs?

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* 33. Are you aware of the key committees which volunteers run that help run the sport and each of the disciplines?

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* 34. Do you know there is a volunteer board of Snowsport England and that clubs can nominate people to become board directors and they oversee the direction of the organisation?

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