Building Consent Services Question Title * 1. Which situation best describes your involvement in building construction? Not involved Engineer Architect Design LBP Trade LBP Other Trades IQP Developer Property owner Other (please specify) Question Title * 2. At what stage is your building project? No building project At the planning stage Waiting for a Building Consent Under construction Completed (i.e. Code Compliance Certificate has been issued) Question Title * 3. How well did you feel the customer services staff (call centre and front counter) addressed your enquiries, questions or issues? Extremely well Quite well Moderately well Slightly well Not at all well Other (please specify) Question Title * 4. Our website www.buildwaikato.co.nz has a lot of free information and resources for people planning or involved in building projects. Have you ever used our website? YES NO Question Title * 5. How easy is it for you to find the information you are looking for on www.buildwaikato.co.nz? I did not use the website Extremely easy Quite easy Moderately easy Slightly easy Not at all easy Question Title * 6. In spite of care taken, mistakes can still be made by very competent designers and builders. How useful are Council services in checking that building plans and construction meet the minimum health and safety standards of the Building Code so that owners get a quality product? Extremely useful Very useful Moderately useful Slightly useful Not at all useful Question Title * 7. If there were issues with the consent plans / documentation or with the construction work, how well did the Council explain the issues to you and answer your questions? Extremely well Quite well Moderately well Slightly well Not at all well Other (please specify) Question Title * 8. How closely did the Council meet your inspection date request? On date requested Within 1 day of date requested Within 2 days of date requested Within 7 days of date requested More than 7 days of date requested Question Title * 9. How knowledgeable did our building officers seem to you? Extremely knowledgeable Quite knowledgeable Moderately knowledgeable Slightly knowledgeable Not at all knowledgeable Question Title * 10. Were you satisfied with the services provided by your Councils? Extremely satisfied Moderately satisfied Slightly satisfied Neither satisfied nor dissatisfied Slightly dissatisfied Moderately dissatisfied Extremely dissatisfied Comments Question Title * 11. If you are interested in signing up to receiving free email newsletters, can you please write your name and email address. Done