Overall you were satisfied with the quality of care and service you received.
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The nurses made an effort to include you in decisions regarding your care.
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How well you were kept informed of, and received an explanation of your diagnosis and treatment.
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How well your family was kept informed regarding your condition and treatment.
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How well the Doctors and Nurses communicated with each other regarding your care and treatment.
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Staff addressed your emotional, cultural and spiritual needs
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The courtesy of the switchboard/reception staff.
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Help you received arranging home care services for your discharge.
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Instructions you received regarding care at home after your discharge.
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Informed and involved in the planning for your discharge.
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How well did we make available information on how make/voice a complaint.
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How well did we make available information about your rights and responsibilities as a patient.
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How well did you understand your rights and responsibilities.
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The hospital environment was clean and comfortable.
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The quality of the meals.
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The nurses placed things within your reach during your stay.
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Information received to understand any current medical conditions
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