People Development and Training Expenditure Survey Question Title * 1. What is the name of your organisation? Question Title * 2. Which industry group does your organisation belong to? Accommodation, cafes and restaurants Agriculture, forestry, fishing and hunting Charities / Not for profit Communication services Construction Cultural and recreational services Education Electricity, gas and water supply Finance and insurance Government administration and defence Health and community service Local Government / Local Councils Manufacturing Mining Personal and other Services Property and business services Retail trade Transport and storage Other (please specify) Question Title * 3. What is your name? Question Title * 4. What is your position within the organisation? Question Title * 5. Are you in a position that directly influences the Learning & Development strategy of your organisation? Yes No Question Title * 6. What is your contact phone number? Question Title * 7. What is your email address? Question Title * 8. How many employees does your organisation have? 1-20 21-100 101-200 201-500 501-1000 1000+ Question Title * 9. How many sites/locations does your organisation operate from? 1, 2-5, 6-20, 21-100, 101+ Question Title * 10. Which country does your organisation primarily operate in? Singapore Australia Thailand Germany United Kingdom Other (please specify) Question Title * 11. What are the top three challenges managers face when managing people? (choose 3) Motivating their team Work life balance Meeting remuneration expectations Skill shortage Recruiting people Cultural diversity Meeting the expectations of different generations Please provide any additional challenges Question Title * 12. Beyond operations training (technical skills required to do the job) approximately what percentage of the training budget is used towards Leadership and Compliance Training e.g Diversity, Discrimination? 80% 50% 30% 10% Other; please specify a percentage amount Question Title * 13. Do you envisage the training budget for 2014 will be greater than the 2013 training budget? Yes No Not sure Question Title * 14. In your opinion, is there a link between training expenditure and overall organisational performance? Yes - please provide a reason for your response No - please provide a reason for your response Please provide a brief reason Question Title * 15. In your opinion, what are the key factors that prevent managers from having a conversation addressing poor performance and inappropriate behaviour? Ability, skills - knowledge and confidence Personal issues – financial, relationships and health Willingness – motivation and attitude Superior leader behaviour – setting expectations and providing feedback Organisational obstacles – resourcing, culture, systems/processes, physical environment Other (please specify) Question Title * 16. From the factors listed in question 15, please rank in order the most prominent to the least prominent 1 2 3 4 5 6 Ability, skills - knowledge and confidence 1 2 3 4 5 6 Personal issues – financial, relationships and health 1 2 3 4 5 6 Willingness – motivation and attitude 1 2 3 4 5 6 Superior leader behaviour – setting expectations and providing feedback 1 2 3 4 5 6 Organisational obstacles – resourcing, culture, systems/processes, physical environment 1 2 3 4 5 6 Other Question Title * 17. What elements of Managing Performance do your managers find most challenging? Motivating staff Giving effective feedback, both negative and positive Identifying and developing staff ability Setting expectations Supporting and encouraging staff Empowering staff Rewarding staff Other (please specify) Question Title * 18. What are the most common mistakes made by managers when conducting interviews? The interviewer does most of the talking The interviewer fails to adequately prepare The interviewer ignores the interview structure The interviewer lacks a clear purpose The interviewer does not understand the requirements of the role The interviewer has interviewer bias The interviewer makes a premature decision The interviewer chooses an inappropriate setting Other (please specify) Question Title * 19. What are the key reasons managers fail to run productive meetings? Failure to define the purpose of the meeting Failure to prepare and provide meeting documents Failure to prepare an agenda No notes taken or meaningful minutes recorded Failure to establish protocols No creation of action items and allocation to staff Other (please specify) Question Title * 20. Which training methodologies does your organisation use? eLearning Blended Learning Face to Face Self paced We don't provide training Other (please specify) Question Title * 21. If your organisation uses eLearning do you feel you will: use more this year use less this year use about the same We don't use eLearning Next