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* 1. I have been in practice

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* 2. My usual legal research program is:

*** IF YOU DO NOT USE CASEMAKER, CONTINUE TO QUESTION 9 ***

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* 3. When I use Casemaker, the product is up and running, with no outages, slow-downs or glitches

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* 4. Casemaker is intuitive and user-friendly.

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* 5. When I conduct research in Casemaker, I am satisfied that the results I obtained are accurate, current, and reflect all the relevant information available.

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* 6. I find it is easy to print, email and save in Casemaker.

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* 7. When I call the toll free 877 659-0801 number for Casemaker legal research assistance, Casemaker has someone available from 8:00 a.m. to 8:00 p.m. as advertised. (Question does not refer to SC Bar employees.)

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* 8. Casemaker research assistants (on the Casemaker toll free number or by instant chat) answer my questions

*** PLEASE RATE THE FOLLOWING IN ORDER OF IMPORTANCE ***

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* 9. The ability to easily verify a case is still good law included free. (Please note Shepards is not available with any service except Lexis.)

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* 10. Annotations to state statutes included free.

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* 11. Summaries of cases or summaries as headnotes to cases.

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* 12. An easy to use mobile version or mobile app.

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* 13. The ability to upload a brief to check all citations and create a table of authorities.

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* 14. When I search a case or statute, I would also like to be offered relevant additional resources such as forms, treatises, books, and articles. These resources would be either free or at a fair price.

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* 15. Please use this space to provide any additional comments about Casemaker legal research service. You may also use this space to request services we may have neglected to mention in this survey.

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