Best Large Business Hosting Award

Judging criteria:

• Hours of support
• Hardware redundancy of each level
• Provision of protected private network
• Firewall protection
• Security measures at data centre(s)
• Patch management process
• Guarantees for connecting servers to the Internet
• Peering arrangements with other ISPs
• Number of IP addresses offered
• Guaranteed service level agreements
• Ease for customers to change to different bandwidth level and any costs involved
• Data back-up services
• Mirrored hosting services
• Power supply, reboot and administration options
• Flexibility: Can the site grow and contract without financial penalty or being tied into a contract.
• Payment options
• Price and value for money
• Server redundancy - Availability of 'hot' replacement
• Patch management process

Bearing in mind the judging criteria, entrants are required to answer the following questions using no more than 200 words per section. Please include any evidence within the given word limit.

ISPA judges may ask ISPA Secretariat to contact entrants to clarify any information given in the application.

The deadline for completion of this form is 29th March 2013. Forms submitted after this date will not be accepted.

On completion of this page please print a copy for your own records.

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* 1. Please provide the following:

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* 2. In 30 WORDS why should you win this award?

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* 3. How does your hosting service provide value for money? (200 words)

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* 4. How do you ensure the privacy and security of your customers' data? (200 words)

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* 5. How do you ensure a resilient and reliable service for your end users? (200 words)

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* 6. What differentiation do you provide between large business and SME users? (200 words)

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* 7. What further characteristics distinguish your service from that of your competitors? (200 words)

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