Question Title

* 1. A DHP payment is awarded where a person meets certain conditions, please rank the statements from 1 to 5 below, in order of importance when awarding a DHP payment.

  1 2 3 4 5
Help alleviate poverty
Encourage employment
Prevent homelessness
Support vulnerable households
Provide support at a time of crisis

Question Title

* 2. DHP payments are often awarded to customers who are classed as vulnerable. Do you think all vulnerable groups should be awarded the same amount of help?

Question Title

* 3. If you have answered no to question 2 which of the following groups do you think should be awarded more help?

Question Title

* 4. As there is a limited amount of social housing properties available in the Swale Borough Council area each year to encourage those who are over accommodated to move or to help claimants find suitable accommodation do you think we should use the DHP budget for:

  Yes No
Deposits
Rent in advance
Removal costs

Question Title

* 5. Are there any other comments you would like to make about our Discretionary Housing Payment Policy?

From March 2015 some people in Swale who would have made a claim for Job Seekers Allowance will start to claim Universal Credit. If you are currently claiming Housing Benefit we would like to ask you some questions about how ready you are to claim Universal Credit.

Question Title

* 6. Do you have access to a computer?

Question Title

* 7. Are you able to complete forms on a computer?

Question Title

* 8. Universal Credit is paid monthly, will you be able to manage your money if you are paid your benefit once a month?

T