Customer Satisfaction Survey

1. How professional is our company?
2. How convenient is our company to use?
3. Compared to our competitors, is our service quality better, worse, or about the same?
4. Our vision statement is: "Better Service to an Expanding Territory of Quality Customers." Based on your experience with us, are we meeting this vision/are we on track to meeting this vision?
5. How responsive is our company?
6. How well do the customer service representatives at our company answer your questions?
7. Overall, are you satisfied with the technicians at G.K. Mechanical, neither satisfied nor dissatisfied with them, or dissatisfied with them?
8. How likely are you to recommend our business to others?
9. In what ways can we serve you better?
10. Your Name, and Company Name (if applicable). Please detail any further comments, feedback or recommendations here.
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