Creche survey Question Title * 1. What is your name? (optional) Question Title * 2. How happy have you been over the past year with the service offered at The Ark in the Park? Extremely happy Quite happy Neither happy nor unhappy Quite unhappy Extremely unhappy Question Title * 3. When you arrive at The Ark in the Park are you welcomed in a friendly manner? Yes, always Most of the time Sometimes Not usually Never Question Title * 4. When going into the Owl and Butterfly rooms do you feel the staff are friendly and approachable? Yes, always Most of the time Sometimes Not usually Never Question Title * 5. Are you happy with the Ark's opening hours? Yes No (see question below) Question Title * 6. If you are NOT happy with the Ark's opening hours, please suggest what hours would be more convenient for you? Question Title * 7. We offer many activities at The Ark. Are there additional activities, not currently available, that you would like to see added? Question Title * 8. Do you have any suggestions on how we might improve our setting/environment? Question Title * 9. Do you have any feedback on the recent investment in the creche garden? Question Title * 10. Did you know that as well as being a creche, we offer full and half day Day Care too? Yes I know No, I wasn't aware Question Title * 11. If your child already attends Day Care in The Ark, how happy are you with the service and with the relationship with your child's key worker? Extremely happy Quite happy Neither happy nor unhappy Quite unhappy Extremely unhappy Question Title * 12. Do you have any suggestions on how we can improve the Day Care service? Question Title * 13. Are you aware that during normal school breaks we run a Holiday Club in the Ark for 3-7yr olds? Yes I know about it No, what's Holiday Club? Question Title * 14. Holiday Club is a fun club that children can attend for half or full days and if you are entitled to Government childcare vouchers you can use them towards the cost of Holiday Club (or creche or day care at The Ark). Do you know if you are entitled to childcare vouchers? Yes I know if I am/am not entitled to vouchers I have no idea whether I am entitled to them or not Question Title * 15. Do you know what The Ark 'Stork Club' is? Yes No Question Title * 16. Have you attended any of the Stork Club seminars which we host every few months? Yes, a few Just one No, never Question Title * 17. Do you know that we organise children's parties on weekends? We take care of every detail so that you can relax with your adult guests. Yes, I knew this No, I wasn't aware Question Title * 18. Any other comments/suggestions? Question Title * 19. Would you like to be contacted in relation to this survey? Please note that you must provide your name in Question 1 if the answer is yes. Yes No Done