QBCC's Front Counter Service Feedback

Thank you for visiting the Queensland Building and Construction Commission.
We trust that we were able to satisfy your requirements.

The Queensland Building and Construction Commission is committed to delivering service of the highest standard to all customers.

In order to assist us with monitoring and improving the quality of service provided to customers, we invite you to provide your feedback below.

Question Title

Which QBCC office did you visit?

Cairns

Brisbane (West End)

Gold Coast

Mackay

Maryborough

Rockhampton

Sunshine Coast (Maroochydore)

Toowoomba

Townsville

Question Title

Are you a...?

Contractor

Home or Building Owner

Owner Builder

Other

Question Title

What was your reason for visiting the Queensland Building and Construction Commission?

Licensing query

QBCC Insurance

Owner builder query

Licence Renewal

Disputes

BCIPA query

Other (please specify)

Question Title

QUALITY OF SERVICE Please rate the following according to your level of satisfaction with the Customer Service Officer who served you

Very Satisfied

Satisfied

Neutral

Dissatisfied

Very Dissatisfied

Very Satisfied

Satisfied

Neutral

Dissatisfied

Very Dissatisfied

Question Title

Do you have any comments/feedback regarding the service provided?

Question Title

How likely is it that you would recommend contacting the Queensland Building and Construction Commission's counter service for advice/assistance to a friend or colleague?

Highly Likely

Maybe

Never

Highly Likely

Maybe

Never

Question Title

If you have contacted QBCC more than once, did you receive consistent Information/Advice?

Yes

N/A

Question Title

If you would like to be contacted regarding the suggestions you have made, please leave your contact details here:

Name:

Contact Details:

Preferred time of Contact

Thank you for taking the time to complete this feedback.