Benchmarking; Primary Areas of Activity 2014

About this survey

Benchmark data is important to your business. It enables you to assess current performance and to make a business case for investment or improvement. Increasingly, executives expect every function to have ready access to reliable external benchmarks. By completing this survey, you will ensure that you have the data you need.

This survey is one of three that explore different areas of contract and commercial management organization and performance. The survey you are about to complete focuses on primary areas of activity. It looks at scope of role, where responsibilities are performed, time allocated to different activities and use of outsourced or offshore services.

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* 1. What geographic region are you based in?

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* 2. Which industry do you belong to?

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* 3. Please indicate what role you perform:

Buy side (primarily supporting the acquisition of goods or services)

Sell side (primarily supporting the sale or distribution of goods or services)

Both buy side and sell side

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* 4. What is your job level?

Individual Contributor - No direct reports

People Manager with direct reports (i.e. manager of a team, business unit or area)

Director or above

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* 5. Your function:

Combination Sales / Procurement

Contract Management/commercial management buy side

Contract Management/commercial management sell side

IS / IT Procurement

Legal

Procurement / Strategic Sourcing

Other

Other (please specify)

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* 6. Company Size: (US $ Annual Revenue)

Less than 1 Billion

1 Billion to 10 Billion

10 Billion to 20 Billion

20 Billion to 40 Billion

40 Billion and over

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* 7. Where does your function report?

Finance

Legal

Operations

Supply Management

Project Management

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* 8. What are your group / function's main responsibilities? (please select all that apply)

Pre-bid / Select

Bid Review / Input

Draft / Develop

Negotiate

People management

Post-award contract management

Advice / guidance

Standards, policies

Business development

Commercial/contracting strategy

Market research and analysis

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* 9. On average, how much time (%) does your group / function spend on these activities? (Please enter a whole number, excluding any symbols, commas or decimal points, percentages should add up to 100)

Pre-bid / Select

Bid Review / Input

Draft / Develop

Negotiate

People management

Post-award contract management

Advice / guidance

Standards, policies

Business development

Commercial/contracting strategy

Market research and analysis

Other

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* 10. How frequently do you have substantial input to the following contract or relationship documents / offerings?

	Most of the time	Sometimes	Never
SoW Review	SoW Review Most of the time	SoW Review Sometimes	SoW Review Never
SoW Drafting	SoW Drafting Most of the time	SoW Drafting Sometimes	SoW Drafting Never
SLA Review	SLA Review Most of the time	SLA Review Sometimes	SLA Review Never
SLA Drafting	SLA Drafting Most of the time	SLA Drafting Sometimes	SLA Drafting Never
Business Development	Business Development Most of the time	Business Development Sometimes	Business Development Never
Mergers, Acquisitions	Mergers, Acquisitions Most of the time	Mergers, Acquisitions Sometimes	Mergers, Acquisitions Never
Licensing	Licensing Most of the time	Licensing Sometimes	Licensing Never
Joint Ventures	Joint Ventures Most of the time	Joint Ventures Sometimes	Joint Ventures Never
Distribution Channels	Distribution Channels Most of the time	Distribution Channels Sometimes	Distribution Channels Never
Non-disclosure agreements	Non-disclosure agreements Most of the time	Non-disclosure agreements Sometimes	Non-disclosure agreements Never
Outsourcing	Outsourcing Most of the time	Outsourcing Sometimes	Outsourcing Never
Requirements definition	Requirements definition Most of the time	Requirements definition Sometimes	Requirements definition Never
Change management	Change management Most of the time	Change management Sometimes	Change management Never

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* 11. Who has responsibility for:

	My Group	Others in my function	Business Unit	Product unit	Varies by deal (no set procedure)
Leading negotiation team, setting overall negotiation strategy?	Leading negotiation team, setting overall negotiation strategy? My Group	Leading negotiation team, setting overall negotiation strategy? Others in my function	Leading negotiation team, setting overall negotiation strategy? Business Unit	Leading negotiation team, setting overall negotiation strategy? Product unit	Leading negotiation team, setting overall negotiation strategy? Varies by deal (no set procedure)
Evaluating Cost?	Evaluating Cost? My Group	Evaluating Cost? Others in my function	Evaluating Cost? Business Unit	Evaluating Cost? Product unit	Evaluating Cost? Varies by deal (no set procedure)
Setting and negotiating cost / price?	Setting and negotiating cost / price? My Group	Setting and negotiating cost / price? Others in my function	Setting and negotiating cost / price? Business Unit	Setting and negotiating cost / price? Product unit	Setting and negotiating cost / price? Varies by deal (no set procedure)
Sub-contracts - selection and negotiation?	Sub-contracts - selection and negotiation? My Group	Sub-contracts - selection and negotiation? Others in my function	Sub-contracts - selection and negotiation? Business Unit	Sub-contracts - selection and negotiation? Product unit	Sub-contracts - selection and negotiation? Varies by deal (no set procedure)
Defining requirements	Defining requirements My Group	Defining requirements Others in my function	Defining requirements Business Unit	Defining requirements Product unit	Defining requirements Varies by deal (no set procedure)
Performance management	Performance management My Group	Performance management Others in my function	Performance management Business Unit	Performance management Product unit	Performance management Varies by deal (no set procedure)
Relationship management	Relationship management My Group	Relationship management Others in my function	Relationship management Business Unit	Relationship management Product unit	Relationship management Varies by deal (no set procedure)

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* 12. What is the average value of deals handled by the contracts group in your company? (US $)(Please enter a whole number, excluding any currency symbols, commas or decimal points):

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* 13. What is the lowest value of deals typically handled by the contracts group? (US $)(Please enter a whole number, excluding any currency symbols, commas or decimal points):

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* 14. Does your company have standard terms and contracts?

Yes

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* 15. If your answer to the above question was 'yes', please indicate the frequency with which you:

	Never	Sometimes	Often	Always
attempt to use your standard terms	attempt to use your standard terms Never	attempt to use your standard terms Sometimes	attempt to use your standard terms Often	attempt to use your standard terms Always
succeed in using your standard terms	succeed in using your standard terms Never	succeed in using your standard terms Sometimes	succeed in using your standard terms Often	succeed in using your standard terms Always

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* 16. Have aspects of the contracts / commercial process been moved offshore or outsourced?

Yes

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* 17. If yes, which areas have been offshored or outsourced?

contract review / discovery

accounts payable / receivable

contract administration / performance monitoring

other

Other (please specify)

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* 18. Where did you hear about this survey?

IACCM

APMG

Facebook

Twitter

Other (please specify)

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* 19. As a function, please indicate if either of the following statement applies:

we are currently part of a shared service center

it is likely we will become part of shared service center in the next 1 – 2 years

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* 20. If you would like to receive a copy of the results of this survey, please enter your e-mail address here (you will not be quoted and your input will not be shared with any third party)