Payroll Office Customer Service Survey Question Title * 1. I am: Faculty/Staff Student Other (please specify) Question Title * 2. The service I received that I wish to evaluate in this survey was received: In Office By Phone By Email Question Title * 3. The service that I needed assistance with was: Paycheck Related Time/Attendance Related Student Time Sheet Related Other (please specify) Question Title * 4. The Payroll Staff Member that assisted me was (check all that apply): Knowledgeable Helpful Courteous Respectful Other (please specify) Question Title * 5. Was your issue resolved? Yes No Question Title * 6. If your issue was not resolved, did the Payroll Staff Member: Direct you to another source for assistance Offer a full explanation Leave you feeling dissatisfied Question Title * 7. How could the Payroll Office improve their services: Done