RSPA - Outlook on Payments Question Title * 1. On a scale of 1 to 5, how well versed are you and/or employees with all the changes that are taking place within the payments industry? Beginner Expert Beginner Expert Question Title * 2. Are you comfortable speaking to your customers about some of the changes within the payments industry? Yes No Question Title * 3. Would you be interested in learning more about payment industry developments and how to best articulate information to your customers? Yes No Question Title * 4. If you are interested in hearing about payment related updates, how do you prefer to receive those? (select all that apply) by email in print (industry publications) via online (web) via social media (LinkedIn, Twitter, Facebook) via webinar face to face (at conferences) Other - if other, please add specifics below Other (please specify) Question Title * 5. As a percentage, how much of an increase in business this year do you see as a result of payment related projects? Less than 10% 10-20% 20-30% Greater than 30% Question Title * 6. On a scale of 1 to 5 what impact has the introduction of Apple Pay had to your business? a complete distraction a great opportunity to re-engage with customers and grow the business a complete distraction a great opportunity to re-engage with customers and grow the business Question Title * 7. On a scale of 1 to 5 what impact has the introduction of EMV had to your business? a complete distraction a great opportunity to re-engage with customers a complete distraction a great opportunity to re-engage with customers Question Title * 8. In your opinion, do you feel your customers understand the potential changes to their POS software/hardware as it relates to the emergence of mobile based payments? Yes No Question Title * 9. In your opinion, do you feel your customers understand the potential changes to their POS software/hardware as it relates to EMV? Yes No Question Title * 10. Who do you feel should be responsible for communicating these changes to merchants? Resellers Vendors Payment Processors Card Brands All of the above None of the above Other (please specify) Question Title * 11. Who do you feel should be responsible for communicating these changes to the value added reseller community (thru RSPA)? Payment Processors Distributors Card Brands All of the above None of the above Other (please specify) Question Title * 12. Which of the below best describes you/your organization: Reseller/VAR ISV Manufacturer Payment Processor ISO Distributor Consultant MSP Question Title * 13. If you wish to share additional comments or be contacted to do so, please provide the comment/your contact information in the box below: Done