Exit this Survey Tri-Co Reprographics Customer Satisfaction Survey Question Title * 1. In what ways do you communicate with our company? (Please check all that apply) Over the phone Via email or submitting files through website At the front desk Via your Account Manager Pick-up and delivery service Comments Question Title * 2. How professional is our company and our employees? Extremely professional Very professional Moderately professional Slightly professional Not at all professional Comments Question Title * 3. How speedy and convenient is our company to use? Extremely speedy and convenient Very speedy and convenient Moderately speedy and convenient Slightly speedy and convenient Not at all speedy and convenient Comments Question Title * 4. Compared to our competitors, is our print quality and service better, worse, or about the same? A great deal better Quite a bit better Somewhat better About the same Somewhat worse Quite a bit worse A great deal worse Don't know Comments Question Title * 5. Compared to our competitors, are our prices higher, lower, or about the same? A great deal higher Quite a bit higher Somewhat higher About the same Somewhat lower Quite a bit lower A great deal lower Don't know Comments Question Title * 6. Overall, how responsive has our customer service been with answering your questions or solving your problem? Extremely responsive Quite responsive Moderately responsive Slightly responsive Not at all responsive Comments Question Title * 7. How well do you feel that our company understands your needs? Extremely well Quite well Moderately well Slightly well Not at all well Comments Question Title * 8. How likely is it that you would recommend Tri-Co Reprographics to a friend or colleague? Not at all likely Extremely likely 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 Question Title * 9. What changes would Tri-Co Reprographics have to make for you to give it a higher rating? Question Title * 10. Thank you for participating in our survey! To subscribe to our monthly newsletter please fill out the information below. Note: If you would like your answers to remain anonymous and also wish to subscribe to our newsletter, you may do so here. Name Company Email Address Submit response >>