PCC Partner Survey 2014 Question Title * 1. 1. What client population does your agency primarily serve? Please rank the population you most often serve as number 1, the second as number 2, and the least often as number 3. 1 2 3 A. Homeless 1 2 3 B. Low-income 1 2 3 C. Moderate Income Question Title * 2. 2. Please select your primary geographical service area: a. Denver Metro (including Arapahoe, Adams, Denver and Jefferson counties) b. NW Denver c. NE Denver d. Central Denver e. SE Denver f. SW Denver Other (please specify) Question Title * 3. What services does your organization provide? (please select all that apply) l.Youth Services a. Transitional housing b. Emergency housing c. Low income housing d. Community resource referrals e. Life skills education f. Employment training/placement g. Mental health counseling h. Case management i. Financial eduation k. Homeownership education Other (please specify) Question Title * 4. 4. What do you see as the top 5 five barriers your clients face in self-sufficiency, aging in place, and youth services? a. Insufficient childcare b. Cost of childcare c. Caretaker responsibilities d. Lack of transportation e. Lack of soft skills (e.g. interpseronal skills, stress management, conflict resolution, hygiene) f. Lack of job-specific training/work experience g. Lack of job opportunities h. Lack of computer access/technological skills i. Insufficent education j. Language barrier with immigrant/refugee population h. Lack of positive social/emotional support j.Confidence k. Medical/Dental issues l. Mental Health issues m. Substance abuse n. Criminal history o. Food security/accessibility p. Cultural poverty (e.g. limiting self-beliefs/low self-esteem) q. Lack of appropriate dress/attire Other (please specify) Question Title * 5. 5. Which barriers in youth services, economic self-sufficiency or aging in place do you consider to be the result of a gap in community resources? (please select all that apply) a. Insufficient childcare b. Cost of childcare c. Caretaker responsibilities d. Lack of transportation e. Lack of soft skills instruction (e.g. interpersonal skills, stress management, conflict resolution, etc.) f. Lack of job-specific training/work experience g. Lack of job opportunities h. Computer access/technological skills i. Insufficient education j. Language barrier k. Lack of positive social/emotional support l. Confidence m. Mental/Dental issues n. Mental health issues o. Substance abuse p. Failure to obtain assistance in addressing criminal history q. Food security/accessibility r. Lack of assistance overcoming cultural poverty s. Lack of appropriate dress/attire t. Cost of health needs u. Youth Services Other (please specify) Question Title * 6. 6. What services does your organization have in place to help your clients overcome these barriers? (please select all that apply) a. Affordable childcare b. Food bank c. ESL classes d. GED classes/teaching e. Education scholarships f. Rental assistance g. Mental health/substance abuse counseling h. Transportation i. Job training j. Internships/Apprenticeships k. Certification programs l. Resource referrals m. Financial education/counseling (e.g. budgeting, credit repair, etc.) n. Homeownership Counseling o. Mentoring p. Life skills/soft skills instruction (e.g. stress management, parenting skills, etc.) q. Youth Services Other (please specify) Question Title * 7. 7. What milestones must your clients achieve to successfully complete your program? (please select all that apply) a. Improved income b. Improved credit c. Increased savings d. Decreased debt e. Job obtainment and/or job retention f. Increase education and/or certification milestones g. Purchase home h. Complete financial literacy program curriculum i. Timed exit tied to program requirements Other (please specify) Services, Best Practices, and Metric Narratives Question Title * 8. 8. What services does your agency provide that help people work towards and attain economic self-sufficiency, aging in place, and youth goals? Question Title * 9. 9. What do you consider to be your top two best practices that your agency can share? Question Title * 10. 10. What metrics does your agency use to determine economic self-sufficiency, aging in place goals and youth goals have been met? Question Title * 11. 11. If applicable, how do you define aging in place? Question Title * 12. 12. If applicable, how do you define economic self-sufficiency. Question Title * 13. If applicable, how do you define youth goals? Done