PSU Financial Aid Customer Service Survey
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The PSU Financial Aid Team values our customers and strives to provide excellent customer service. Please take a moment to share your thoughts about your experience with our Team. This four (4) question survey is completely anonymous. Thank you!
. Which member of the PSU Financial Aid Team assisted you?
I was assisted by multiple team members.
I do not know the name of the individual who assisted me.
Which member of the PSU Financial Aid Team assisted you?
. Please rate our team member on the following attributes:
Please rate our team member on the following attributes: Professionalism Very Good
Politeness Very Good
Job Knowledge Very Good
Job Knowledge Good
Job Knowledge Fair
Job Knowledge Poor
Job Knowledge N/A
Responsiveness Very Good
Efficiency in Problem Solving
Efficiency in Problem Solving Very Good
Efficiency in Problem Solving Good
Efficiency in Problem Solving Fair
Efficiency in Problem Solving Poor
Efficiency in Problem Solving N/A
Please provide any comments you may have below:
. Please rate your overall experience with the PSU Financial Aid Team.
Please rate your overall experience with the PSU Financial Aid Team.
Do you have any suggestions for improvement?
. Please select one of the following:
Please select one of the following:
. Optional: Please feel free to add your name and contact information. Thank you.
Optional: Please feel free to add your name and contact information. Thank you.
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