CIPC USSD Survey (*120*2472#) Question Title * 1. Type of customer Private customer Third party customer (Intermediary/agent) Other (please specify) Question Title * 2. For which of the following do you Mostly use USSD (*120*2472#) ? Tick the relevant option/s Registration Enquiry Annual returns due date Banking Details Name Reservation Customer Balance Reset Password Financial Year-End Question Title * 3. For which of the following do you use USSD (*120*2472#) the Least ? Tick the relevant option/s Registration Enquiry Annual returns due date Banking Details Name Reservation Customer Balance Reset Password Financial Year-End Question Title * 4. Which of the following USSD services have you used recently? Tick the relevant option/s Registration Enquiry Annual returns due date Banking Details Name Reservation Customer Balance Reset Password Financial Year-End Question Title * 5. Did you get the outcome that you expected? Yes No Partially If you selected No or Partially, please elaborate Question Title * 6. Which other CIPC-related transaction/service enquiries would you like CIPC to make available via USSD (*120*2472#) ? List atleast 2 Question Title * 7. Which transaction/service enquiry do you find useful when you make use of USSD (*120*2472#) ? Tick the relevant option/s Registration Enquiry Annual returns due date Banking Details Name Reservation Customer Balance Reset Password Financial Year-End None of the above Question Title * 8. Which transaction/service enquiry do you find the least useful when you make use of USSD (*120*2472#) ? Tick the relevant option/s Registration Enquiry Annual returns due date Banking Details Name Reservation Customer Balance Reset Password Financial Year-End Not applicable Question Title * 9. Rank the following in order of preference 1 2 3 4 CIPC Call centre 1 2 3 4 CIPC Website 1 2 3 4 CIPC USSD (*120*2472#) 1 2 3 4 CIPC Monthly Information Sessions Question Title * 10. Any comments you would like to express regarding CIPC USSD (*120*2472#) Done
