We would greatly appreciate it if you took a moment to answer a few questions regarding our enquiry service. We are aiming to monitor and improve the service, and your answers will help us to do so.

This survey is anonymous, and not related to the issues you raised when contacting us.

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* 1. How did you hear about The King's Fund ILS?

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* 2. What was the subject of your enquiry?

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* 3. What did you hope to achieve from your enquiry?

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* 4. How helpful was our response?

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* 5. How easy to understand was our response?

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* 6. Did you try to resolve your query by contacting anyone else or any other organisation? If 'Yes' please specify.

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* 7. Would you recommend our service to a friend or Colleague? If 'No' please briefly explain why.

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* 8. Have you contacted similar organisations with enquiries in the past? If 'Yes' please specify.

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* 9. If 'Yes' how do we compare?

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* 10. Do you have any other comments regarding our service?

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