My wait time for assistance was reasonable.
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Those who assisted me were knowledgeable.
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I was treated with respect.
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I had enough time to discuss my situation.
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I was given answers and explanations to my questions.
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I was provided with options for my situation.
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The outcome seemed fair to all involved parties.
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The Department staff were well-organized.
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It was convenient and easy to access a Child Support Professional.
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I understand the process better after this interaction.
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My child benefits from the services provided by the Department.
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My interaction with security was good.
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I appreciate the Department’s use of security to assist in my safety.
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The lobby area was comfortable.
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Without the help of the Department, my child might not receive the support they are entitled to.
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I believe that the Department helps me to provide my child with support.
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My overall experience was positive.
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