Indiana Sports Properties at Grand Park Survey

Thank you for giving us this opportunity to serve you better. Please take a few minutes to tell us about the service you recently received and your experience at Grand Park. Please skip any portion of this survey that did not pertain to you or your event. NOTE: We collect your contact information so that we may respond to any concerns you may have.

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* 1. Contact Information:

Name

Email Address

Phone Number

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* 2. What was the event date?

Date / Time

Date

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* 3. What was the event name?

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* 4. What position(s) did you have for this event?

Event Director

Event Staff

Medical Services

Security

Sponsor

Set Up/Tear Down

Referee Staff

Referee

Team Coach/Manager

Spectator

Athlete/Participant

Other (please specify)

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* 5. Please rate the following as it pertains to the field preparations and conditions for your event:

	Very poor	Poor	Neutral	Good	Excellent	N/A
Field lines	Field lines Very poor	Field lines Poor	Field lines Neutral	Field lines Good	Field lines Excellent	Field lines N/A
Corner/center line flags	Corner/center line flags Very poor	Corner/center line flags Poor	Corner/center line flags Neutral	Corner/center line flags Good	Corner/center line flags Excellent	Corner/center line flags N/A
Benches	Benches Very poor	Benches Poor	Benches Neutral	Benches Good	Benches Excellent	Benches N/A
Trash containers	Trash containers Very poor	Trash containers Poor	Trash containers Neutral	Trash containers Good	Trash containers Excellent	Trash containers N/A
Goals	Goals Very poor	Goals Poor	Goals Neutral	Goals Good	Goals Excellent	Goals N/A
Nets	Nets Very poor	Nets Poor	Nets Neutral	Nets Good	Nets Excellent	Nets N/A
Grass mowed/proper height	Grass mowed/proper height Very poor	Grass mowed/proper height Poor	Grass mowed/proper height Neutral	Grass mowed/proper height Good	Grass mowed/proper height Excellent	Grass mowed/proper height N/A
Natural grass field quality	Natural grass field quality Very poor	Natural grass field quality Poor	Natural grass field quality Neutral	Natural grass field quality Good	Natural grass field quality Excellent	Natural grass field quality N/A
Synthetic field quality	Synthetic field quality Very poor	Synthetic field quality Poor	Synthetic field quality Neutral	Synthetic field quality Good	Synthetic field quality Excellent	Synthetic field quality N/A
Field lighting	Field lighting Very poor	Field lighting Poor	Field lighting Neutral	Field lighting Good	Field lighting Excellent	Field lighting N/A
Cleanliness	Cleanliness Very poor	Cleanliness Poor	Cleanliness Neutral	Cleanliness Good	Cleanliness Excellent	Cleanliness N/A

Other (please specify)

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* 6. Please rate the following as it pertains to the parking, paths, and building structures:

	Very poor	Poor	Neutral	Good	Excellent	N/A
Parking lot locations	Parking lot locations Very poor	Parking lot locations Poor	Parking lot locations Neutral	Parking lot locations Good	Parking lot locations Excellent	Parking lot locations N/A
Quantity of parking spaces	Quantity of parking spaces Very poor	Quantity of parking spaces Poor	Quantity of parking spaces Neutral	Quantity of parking spaces Good	Quantity of parking spaces Excellent	Quantity of parking spaces N/A
Restroom facilities	Restroom facilities Very poor	Restroom facilities Poor	Restroom facilities Neutral	Restroom facilities Good	Restroom facilities Excellent	Restroom facilities N/A
Shower facilities	Shower facilities Very poor	Shower facilities Poor	Shower facilities Neutral	Shower facilities Good	Shower facilities Excellent	Shower facilities N/A
Park field map signs/directions	Park field map signs/directions Very poor	Park field map signs/directions Poor	Park field map signs/directions Neutral	Park field map signs/directions Good	Park field map signs/directions Excellent	Park field map signs/directions N/A
Pedestrian/cart pathways	Pedestrian/cart pathways Very poor	Pedestrian/cart pathways Poor	Pedestrian/cart pathways Neutral	Pedestrian/cart pathways Good	Pedestrian/cart pathways Excellent	Pedestrian/cart pathways N/A
Office space available	Office space available Very poor	Office space available Poor	Office space available Neutral	Office space available Good	Office space available Excellent	Office space available N/A
Concessions locations	Concessions locations Very poor	Concessions locations Poor	Concessions locations Neutral	Concessions locations Good	Concessions locations Excellent	Concessions locations N/A
Office space size	Office space size Very poor	Office space size Poor	Office space size Neutral	Office space size Good	Office space size Excellent	Office space size N/A
Storage facilities	Storage facilities Very poor	Storage facilities Poor	Storage facilities Neutral	Storage facilities Good	Storage facilities Excellent	Storage facilities N/A
Building cleanliness	Building cleanliness Very poor	Building cleanliness Poor	Building cleanliness Neutral	Building cleanliness Good	Building cleanliness Excellent	Building cleanliness N/A

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* 7. Please rate the following onsite customer services:

	Very poor	Poor	Neutral	Good	Excellent	N/A
Trash removal	Trash removal Very poor	Trash removal Poor	Trash removal Neutral	Trash removal Good	Trash removal Excellent	Trash removal N/A
Concessions service	Concessions service Very poor	Concessions service Poor	Concessions service Neutral	Concessions service Good	Concessions service Excellent	Concessions service N/A
Concessions food quality	Concessions food quality Very poor	Concessions food quality Poor	Concessions food quality Neutral	Concessions food quality Good	Concessions food quality Excellent	Concessions food quality N/A
Concessions pricing	Concessions pricing Very poor	Concessions pricing Poor	Concessions pricing Neutral	Concessions pricing Good	Concessions pricing Excellent	Concessions pricing N/A
Emergency medical response	Emergency medical response Very poor	Emergency medical response Poor	Emergency medical response Neutral	Emergency medical response Good	Emergency medical response Excellent	Emergency medical response N/A
Severe weather response	Severe weather response Very poor	Severe weather response Poor	Severe weather response Neutral	Severe weather response Good	Severe weather response Excellent	Severe weather response N/A
Security	Security Very poor	Security Poor	Security Neutral	Security Good	Security Excellent	Security N/A
Internet access	Internet access Very poor	Internet access Poor	Internet access Neutral	Internet access Good	Internet access Excellent	Internet access N/A

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* 8. Please rate the following statements about the Indiana Sports Properties staff:

	Very poor	Poor	Neutral	Good	Excellent
Professional	Professional Very poor	Professional Poor	Professional Neutral	Professional Good	Professional Excellent
Courteous	Courteous Very poor	Courteous Poor	Courteous Neutral	Courteous Good	Courteous Excellent
Knowledgeable	Knowledgeable Very poor	Knowledgeable Poor	Knowledgeable Neutral	Knowledgeable Good	Knowledgeable Excellent
Attentive	Attentive Very poor	Attentive Poor	Attentive Neutral	Attentive Good	Attentive Excellent
Responsive	Responsive Very poor	Responsive Poor	Responsive Neutral	Responsive Good	Responsive Excellent
Prompt	Prompt Very poor	Prompt Poor	Prompt Neutral	Prompt Good	Prompt Excellent

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* 9. Additional Comments: Please include any information you would like to share about key areas where Grand Park Sports Campus can improve the quality of service provided for your event.